Job Coach

Gwlco; Elyria (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Goodwill is seeking a Job Coach to provide comprehensive support for individuals with disabilities to achieve employment independence. The role includes assessing needs, creating plans, and offering job preparedness, placement, and retention training.

Essential duties cover on-the-job training, documentation per CARF standards, and collaboration with employers and referral agencies to facilitate successful employment outcomes.

Qualifications

• Experience working directly with individuals in rehabilitative or developmental disabilities.
• Strong problem solving skills and adaptability.
• Excellent written and verbal communication skills.
• Ability to pass a criminal background screen and have a valid driver’s license.

Responsibilities

• Develop on-the-job training strategies and provide direct instruction on worksites.
• Document assessments, progress, and reports per guidelines and CARF standards.
• Meet weekly billable to non-billable targets and manage scheduling to maintain profitability.
• Coordinate transportation to and from work sites for clients.
• Maintain professional relationships with employers, referral agencies, and community resources.
• Attend safety trainings and ensure a safe work environment for all clients.

Skills

Compassion

Problem solving

Communication

Time management

Professional appearance

Education

High School Diploma

Associate’s Degree in social services

First Aid and CPR certifications

Job description

Reports to: Workforce Development Manager

Position summary: The Job Coach is responsible for providing a comprehensive system of support for people with disabilities and those facing other barriers to employment to help them achieve independence through employment. Support consists of assessing their needs and abilities, creating plans to enable them to be successful at work, and offering training for job preparedness, job placement and retention.

Essential functions:

• Develop on-the-job training strategies and implement direct instruction for clients on the work site, including, but not limited to: specific skill training, adjustment to the work environment, and appropriate social interaction with co-workers.
• Assure community based assessments, vocational programming and participant progress are documented and reports are completed according to procedural guidelines and CARF standards.
• Consistently meet weekly billable to non-billable hours percentages as established by WFD management. Closely monitor scheduling, travel time and other factors to maintain profitable ratios.
• Ensure employer production requirements and schedules are met.
• Develop and implement a plan for job coaching and job retention to include follow-up services using appropriate fading techniques.
• Maintain a positive professional relationship with employers, referral agencies, and other community resource organizations.
• Provide advocacy and promote adjustment to the work environment by assuring that a client’s work-related needs are met and that his/her rights and dignity are safe-guarded.
• Participate in case reviews, staff meetings and goal planning for each client as needed.
• Develop individualized task analyses, special training strategies and environmental inventories based on clients’ capabilities and job training needs.
• Obtain information from employer on trainee performance, site modification and schedules in order to enhance integration.
• Arrange transportation to and from work site for clients.
• Pursue professional career development through continuing education and training opportunities.
• Attend safety trainings and follow all safety procedures and protocols to ensure a safe and supervised work environment for all employees at all times.
• Promote positive teamwork among co-workers.
• Responsible for other duties as may be assigned.

Qualifications and required skills:

• Experience working directly with individuals in the rehabilitative or developmental disabilities field; must demonstrate compassion, patience and commitment to working with Goodwill population.
• Strong problem solving skills, adaptability and time management skills required.
• Excellent written and verbal communication skills.
• Maintain a professional appearance and demeanor.
• Ability to pass a criminal background screen/fingerprint check.
• Valid Driver’s License with good driving record, proof of current automobile insurance required every six months.

Education and experience:

• High School Diploma required; Associate’s Degree in a social services field preferred.
• 2 years experience working with people with disabilities in rehabilitation related field preferred.
• Annual certifications required in First Aid and CPR and Provider Certification Rule training from the Ohio Department of Developmental Disabilities.