JMU - Sales Attendant

Augusta National Golf Club; Augusta (ME); On-site; USD 15,000 - 19,000; Full time

Job summary

Augusta National Golf Club is seeking a Sales Attendant to welcome patrons and assist with product selection at the Masters Tournament. The role focuses on presenting features, benefits, and care instructions while delivering service that aligns with Club standards.

The position requires strong communication and teamwork, with the ability to work outdoors in varying conditions and lift up to 30 pounds as needed.

Qualifications

• Prior sales experience is preferred.
• Effective communication skills with the ability to interact with both foreign and domestic patrons.
• Displays interpersonal skills to work within a team environment.
• Ability to work in conditions that may include heat, cold, rain or other adverse conditions.
• Requires stooping, bending, lifting and transporting of objects up to 30 pounds.
• Requires sitting or standing for extended periods of time.
• Displays integrity and sincerity interacting with others.

Responsibilities

• Greets and directs all members, players, caddies and patrons in a friendly, courteous and professional manner.
• Offers sales assistance to patrons by communicating specific benefits and features of products.
• Assists patrons with size selection, providing options for consideration.
• Asks questions in order to improve the Masters experience, expressing sincere concern for the needs and interests of the patron.
• Answers patron questions with appropriate answers.
• Learns all product locations within the Golf Shop in order to direct patrons accordingly.

Skills

Sales experience

Effective communication

Interpersonal skills

Team player

Customer service

Job description

Become part of the tradition by working at the upcoming Masters Tournament. You’ll do more than experience the most storied event in sports – you can help us make it even better than the year before. Working and learning alongside a world-class team, you’ll make lasting connections and create memories you – and our patrons – will never forget. At the Masters, every detail matters, and you can make all the difference. The Sales Attendant is primarily responsible for presenting products to patrons, emphasizing features, fabrication and care instructions, ensuring all service meets Club standards.

Pay Rate: $12.00/hr

Essential Functions of the Job

• Greets and directs all members, players, caddies and patrons in a friendly, courteous and professional manner.
• Offers sales assistance to patrons by communicating specific benefits and features of products.
• Assists patrons with size selection, providing options for consideration.
• Asks questions in order to improve the Masters experience, expressing sincere concern for the needs and interests of the patron.
• Answers patron questions with appropriate answers.
• Learns all product locations within the Golf Shop in order to direct patrons accordingly.

Other Duties and Responsibilities

• Maintains the confidentiality of all Club business.
• Demonstrates a commitment to upholding professional standards in the work environment.
• Performs other duties which are deemed by management to be an integral part of the job.
• Attends mandatory orientation and training sessions.
• Required to work schedule as defined by department to include holidays, weekends and overtime as needed.

Qualifications/Skills/Knowledge/Attributes (required unless stated otherwise)

• Prior sales experience is preferred.
• Effective communication skills with the ability to interact with both foreign and domestic patrons.
• Displays interpersonal skills to work within a team environment.
• Ability to work in conditions that may include heat, cold, rain or other adverse conditions.
• Requires stooping, bending, lifting and transporting of objects up to 30 pounds.
• Requires sitting or standing for extended periods of time.
• Displays integrity and sincerity interacting with others.

Located in Augusta, GA, Augusta National Golf Club is dedicated to being the finest private golf club for its members and hosting the world-renowned Masters Tournament. Inspired by the mission of its founders, Bobby Jones and Clifford Roberts, the Club strives to promote the virtues of the game through the Masters, Augusta National Women’s Amateur, Drive, Chip and Putt, Asia-Pacific Amateur Championship and Latin America Amateur Championship. In addition to advancing the game’s development, the Club is committed to supporting its employees and contributing to the community while upholding the values of continuous improvement and unparalleled service in all endeavours.