JM Wireless - MI Auburn Hills -RSM-Metro by T-Mobile

TCC Wireless, LLC; Auburn Hills (MI); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Twice-monthly commissions

Full-time (45 hours)

Job summary

JM Wireless in Auburn Hills, MI is seeking a Retail Sales Manager to lead a dynamic team and elevate the customer experience in wireless retail.

You will recruit, train, coach, and drive store performance, with a focus on upselling plans and devices, while managing schedules and daily operations.

Average compensation includes hourly pay plus commissions, with twice-monthly commission payments, offering reliable growth in a fast-paced, tech-focused environment.

Qualifications

• Bachelor's degree or equivalent; 1-2 years retail sales management; wireless industry preferred.
• Experience leading a sales team and coaching individuals to meet or exceed targets.
• Strong communication and customer-service skills.

Responsibilities

• Recruit, hire, and train top-tier sales talent
• Foster a high-performance culture through motivation, coaching, and feedback
• Conduct performance evaluations and guide team development
• Manage staff scheduling and ensure adequate coverage during peak hours
• Drive store sales and achieve or exceed performance goals
• Champion a customer-first approach to satisfaction and loyalty
• Acquire and maintain customers and close sales
• Lead weekly staff meetings and set sales goals
• Model upselling and account activation strategies
• Ensure merchandising, inventory, and store appearance meet standards

Skills

Leadership

Retail sales

Communication

Team management

Wireless products

Education

Associate or Bachelor's degree in business

Tools

POS systems

CRM software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

JM Wireless - MI Auburn Hills -RSM-Metro by T-Mobile

Full Time Regular Sales Auburn Hills, MI, US

11 days ago Requisition ID: 22349

Salary Range: $16.00 To $18.00 Hourly

Join Our Team as a Retail Sales Manager - Lead the Future of Wireless Technology!

Are you ready to lead the charge in the exciting world of wireless technology? Join us as a Retail Sales Manager and become the driving force behind an energetic team poised for success!

In this dynamic role, you'll not only shape the customer experience but also inspire your team to achieve new sales heights. With your proven leadership skills and passion for technology, you'll thrive in a fast-paced environment where every day brings new opportunities to innovate and excel.

And here's the best part: individual commissions are paid twice a month-yes, twice! And no one else in the industry is doing that. That means you can see your hard work pay off more often and keep your earnings growing faster!

If you're looking for a rewarding career where your influence makes a real difference and you're passionate about connecting people through the latest wireless solutions, this is the perfect place to elevate your career-come be a part of our winning team!

Average Hourly + Commission Total Compensation: $30 - $62 an hour with limitless growth potential-your success is in your hands!

Key Responsibilities

• Recruit, hire, and train top-tier sales talent
• Foster a high-performance culture through motivation, coaching, and regular feedback
• Conduct employee performance evaluations and guide team development
• Manage staff scheduling and ensure adequate coverage during peak hours
• Drive store sales and achieve or exceed performance goals
• Championing a customer-first approach, ensuring satisfaction and loyalty
• Acquire and maintain customers
• Empower team members to deliver personalized solutions and close sales
• Conduct weekly staff meetings and setup sales goal expectations
• Model and support effective upselling, cross-selling, and account activation strategies

Operational Excellence

• Oversee day-to-day operations including merchandising, inventory, and store appearance
• Ensure all company policies and operational procedures are followed consistently
• Manage cash handling and POS transactions with accuracy
• Track and analyze store performance metrics to identify areas for improvement
• Execute visual merchandising standards to maximize sales and make sure the store is brand ready

Qualifications

• Any combination of education and experience providing the necessary skills and knowledge is acceptable. Typical qualifications would be equivalent to:
• Associate or bachelor's degree with course work in business, accounting, marketing or management.
• 1-2 years' experience in retail sales management (wireless industry preferred)
• Proven ability to meet or exceed sales goals
• Availability to work a flexible schedule, including evenings, weekends, and holidays
• Reliable Transportation

Skills & Attributes

• Strong leadership and team-building skills
• Excellent interpersonal and communication abilities
• Strategic thinker with strong analytical and problem-solving skills
• Deep understanding of wireless products, plans, and trends
• Adaptable to changing priorities and a fast-paced environment
• Competitive base salary with uncapped commission potential
• Medical, dental, Vision, Life Insurance and 401K with match for FT employees
• Career advancement opportunities within a growing company
• Ongoing training and professional development
• Ability to stand for long periods of time
• Ability to lift objects weighing up to 40lbs
• Full Time (45 hours) availability

Ready to connect with people through the power of wireless technology? Join us and turn your passion into a rewarding career-where every day is an opportunity to innovate, inspire, and succeed! Plus, with our twice-a-month commission payments, you'll see your efforts rewarded more often than anywhere else. Don't miss out-be part of something truly exciting!

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic in accordance with EEOC guidelines.