Jira Engineer

Applied Information Sciences, Inc.; Washington (District of Columbia); Hybrid; USD 100,000 - 150,000; Full time

Benefits offered by this job

Competitive salaries

Employee Stock Ownership Plan (ESOP)

401(k) Retirement Plan (5% match)

Paid Time Off (PTO)

Flexible Holiday Leave

Job summary

Applied Information Sciences, Inc. (AIS) is seeking a Jira Engineer to support a Washington, D.C. client in a hybrid, full-time capacity.

The role emphasizes configuring Jira workflows, system design, and platform administration to ensure reliability, scalability, and governance across Jira Data Center and Jira Cloud. You will lead code reviews, implement automation with ScriptRunner, and integrate Jira with enterprise systems using REST APIs and SQL queries.

Qualifications

• Active Top Secret Clearance required.
• Bachelor’s degree in relevant field and 5 years Jira administration experience.
• Experience with workflow engineering and creating custom workflows.
• Experience with ScriptRunner automation.
• Experience with REST API.
• Experience with SQL/databases.
• Jira DC/Cloud operational management.
• Permission/security model expertise.
• Strong troubleshooting and process design experience.

Responsibilities

• Configure and maintain Jira workflows, transitions, issue types, schemes, screens, fields, contexts, and permissions.
• Use ScriptRunner to implement validators, conditions, post-functions, automations, and admin scripts.
• Manage Jira Service Management configurations, including request types, portals, assets, schemas, automation rules, and service workflows.
• Create and tune JQL for dashboards, reports, filters, SLA tracking, and visibility.
• Administer Jira Data Center and Jira Cloud environments, including user management and performance monitoring.
• Support REST API connectivity and integrations with JSON structures.
• Work with SQL databases for troubleshooting, analysis, and reporting.
• Collaborate with business teams to translate requirements into scalable Jira solutions.
• Ensure adherence to governance, security, and platform stability guidelines.
• Provide user support, documentation, training, and operational guidance.

Skills

Jira administration

ScriptRunner automation

REST API

SQL/databases

Workflow engineering

Jira Data Center

Jira Cloud

User management

Security model

Governance & compliance

Education

Bachelor's degree

Tools

Jira

ScriptRunner

SQL databases

Job description

## Jira EngineerApply: Hybrid: Client Site - Washington, D.C.: Full time: Posted Today: JR2026001394# **Why AIS?**### When you join AIS, you’re joining a mission-driven team that’s passionate about making a difference. You’ll work on projects that matter, alongside industry-leading experts, in an environment that fosters innovation, driving client success, and empowering our team to make a lasting impact. As an employee-owned company, we value collaboration, inclusivity, continuous growth, and shared success.* **Employee Ownership**: Your contributions directly impact the company’s success, and you share in its achievements.* **Continuous Learning**: Access to resources, training, and mentorship to support your professional growth.* **Inclusive Culture**: A workplace where diversity is celebrated, and everyone’s voice is valued.* **Mission-Driven Work**: Engage in projects that make a meaningful difference for our clients and communities.# **What are we looking for?**### At AIS, we're looking for more than just skills - we're looking for driven individuals who are passionate about making a difference, eager to grow, and aligned with our core principles.# **Working@AIS**At AIS, we are dedicated to providing our employees with diverse opportunities to grow their careers while supporting a variety of impactful projects. For this position, we are seeking a talented individual to join AIS as a Senior Software Engineer.* **Core Knowledge & Skills:** Works across multiple languages and platforms, designs and implements architectural decisions, applies design patterns, cloud-native services, IAAS/PAAS/SAAS basics, and secure coding practices (e.g., OWASP Top 10).* **Work & Complexity:** Performs complex tasks under limited guidance, integrates and troubleshoots distributed or cloud services, and optimizes performance and scalability.* **Quality & Independence:** Sets a high bar for code quality, multitasks effectively, owns and corrects errors quickly, and drives continuous improvement.* **Teamwork & Communication:** Leads code reviews, mentors teammates, and translates technical concepts for non-technical stakeholders.* **Consulting & Engagement:** Works directly with clients without oversight, writes technical RFP content when needed, nurtures client relationships, and manages routine client concerns.As your initial project assignment, you will support the unique needs of our client as a Jira Engineer.### The Jira Engineer administers, configures, and optimizes Jira and Jira Service Management environments to support organizational processes, ensuring reliability, scalability, and adherence to governance standards across Jira Data Center and Jira Cloud. This role emphasizes configuration, system design, workflow engineering, and platform administration.## ## **Key Responsibilities*** Configure and maintain Jira workflows, transitions, issue types, issue type schemes, screen schemes, field configurations, custom fields, contexts, permission schemes, and notification schemes.* Use ScriptRunner to implement advanced validators, conditions, post-functions, automations, and administrative scripts.* Manage Jira Service Management configurations, including request types, portals, Assets schemas, object types, automation rules, and service workflows.* Create and tune JQL queries for dashboards, reports, filters, SLA tracking, and operational visibility.* Administer Jira Data Center and Jira Cloud environments, including user management, permissions, global system settings, performance monitoring, and maintenance routines.* Support REST API connectivity and integrations, working with JSON structures to connect Jira with diverse enterprise systems.* Work with SQL databases (Data Center) for troubleshooting, analysis, reporting, and backend system insights.* Collaborate with business teams to gather requirements and translate them into maintainable Jira solutions that scale across departments.* Ensure adherence to best practices, governance standards, security requirements, and platform stability guidelines.* Provide user support, documentation, training, and operational guidance for Jira and JSM functionality. ## **Required For This Opportunity** * Active Top Secret Clearance* Bachelor’s degree in relevant field and 5 years of Jira administration experience* Experience with workflow engineering and creating custom workflows* experience with ScriptRunner automation* Experience with REST API* Experience with SQL/databases* Jira DC/Cloud operational management* permission/security model expertise* Strong troubleshooting and process design experience At AIS, we are committed to offering competitive and fair compensation that reflects the skills, experience, and contributions of each team member.The targeted base salary range for this role is $100,000-$150,000 per year. Please note that this range is provided as a guideline and the final offer will be based on several factors, including but not limited to, skillset and competencies, level of experience, education, certifications, and location.We value transparency in our hiring process and are happy to discuss how your unique qualifications align with our compensation structure during the interview process.*Applied Information Sciences does not discriminate on the basis of race, national origin, religion, color, gender, sexual orientation, age, disability, protected veteran status, or any other basis. Employment decisions are based solely on qualifications, merit, and business needs.*### An Employee-Owned Company Dedicated to its PeopleIf you're committed to curiosity, life-long learning, and passionate about technology – AIS is the place for you. Learn more at ais.com.### Our BenefitsWe provide benefits that invest in your health and future. Some of our employee favorites:* Competitive Salaries* Qualified Overtime* Paid Time Off (PTO)* Flexible Holiday Leave (88 hours per year)* Parental Leave* Immediate Healthcare: Medical, Dental, Vision, and Life Insurance* Employee Stock Ownership Plan (ESOP)* 401(k) Retirement Plan (5% match on base compensation, immediate 100% vesting)* Tuition Reimbursement & Learning Allowance* Referral Bonus Program (up to $5k)