Jira Engineer

Applied Information Sciences, Inc

Washington (District of Columbia)

On-site

USD 100,000 - 150,000

Full time

5 days ago

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Benefits offered by this job

Competitive Salaries

Overtime Eligibility

PTO

Flexible Holiday Leave

Parental Leave

Immediate Healthcare

ESOP

401(k) Retirement Plan

Tuition Reimbursement

Referral Bonus Program

Job summary

Applied Information Sciences, Inc. (AIS) seeks a Senior Software Engineer to join our mission-driven, employee-owned team on impactful client projects.

The role emphasizes Jira administration, workflow engineering, and cloud integrations, with onsite work for 4-6 weeks followed by a hybrid arrangement. You will configure Jira Data Center and Jira Cloud, write ScriptRunner automations, and collaborate with business teams to translate requirements into scalable Jira solutions while maintaining

Qualifications

Active Top Secret Clearance.
Bachelor’s degree in relevant field and 5 years of Jira administration experience.
Experience with workflow engineering and creating custom workflows.
Experience with ScriptRunner automation.
Experience with REST API.
Experience with SQL/databases.
Jira DC/Cloud operational management permission/security model expertise.
Strong troubleshooting and process design experience.

Responsibilities

Configure and maintain Jira workflows, transitions, issue types, and schemes.
Use ScriptRunner to implement validators, conditions, post-functions, automations, and scripts.
Manage Jira Service Management configurations, including request types and portals.
Create and tune JQL queries for dashboards, reports, and SLA tracking.
Administer Jira Data Center and Jira Cloud environments, including user management and security settings.
Support REST API connectivity and integrations with JSON structures.
Work with SQL databases for troubleshooting, analysis, and reporting.
Collaborate with business teams to translate requirements into scalable Jira solutions.

Skills

Jira administration

REST API

SQL databases

ScriptRunner automation

Workflow engineering

Troubleshooting

Education

Bachelor’s degree in relevant field

Tools

Jira Data Center

Jira Cloud

Jira Service Management (JSM)

Job description

Why AIS?

When you join AIS, you're joining a mission-driven team that is passionate about making a difference. You'll work on projects that matter, alongside industry-leading experts, in an environment that fosters innovation, driving client success, and empowering our team to make a lasting impact. As an employee-owned company, we value collaboration, inclusivity, continuous growth, and shared success. Employee Ownership: Your contributions directly impact the company's success, and you share in its achievements. Continuous Learning: Access to resources, training, and mentorship to support your professional growth. Inclusive Culture: A workplace where diversity is celebrated, and everyone's voice is valued. Mission-Driven Work: Engage in projects that make a meaningful difference for our clients and communities.

What are we looking for?

At AIS, we're looking for more than just skills - we're looking for driven individuals who are passionate about making a difference, eager to grow, and aligned with our core principles.

Working@AIS

At AIS, we are dedicated to providing our employees with diverse opportunities to grow their careers while supporting a variety of impactful projects. For this position, we are seeking a talented individual to join AIS as a Senior Software Engineer.

Core Knowledge & Skills

Works across multiple languages and platforms, designs and implements architectural decisions, applies design patterns, cloud-native services, IAAS/PAAS/SAAS basics, and secure coding practices (e.g., OWASP Top 10).

Work & Complexity

Performs complex tasks under limited guidance, integrates and troubleshoots distributed or cloud services, and optimizes performance and scalability.

Quality & Independence

Sets a high bar for code quality, multitasks effectively, owns and corrects errors quickly, and drives continuous improvement.

Teamwork & Communication

Leads code reviews, mentors teammates, and translates technical concepts for non-technical stakeholders.

Consulting & Engagement

Works directly with clients without oversight, writes technical RFP content when needed, nurtures client relationships, and manages routine client concerns. As your initial project assignment, you will support the unique needs of our client as a Jira Engineer. The Jira Engineer administers, configures, and optimizes Jira and Jira Service Management environments to support organizational processes, ensuring reliability, scalability, and adherence to governance standards across Jira Data Center and Jira Cloud. This role emphasizes configuration, system design, workflow engineering, and platform administration.

Work Location

Work Location: this position will be onsite for the first 4-6 weeks and will then transition to a hybrid model.

Key Responsibilities

Configure and maintain Jira workflows, transitions, issue types, issue type schemes, screen schemes, field configurations, custom fields, contexts, permission schemes, and notification schemes.
Use ScriptRunner to implement advanced validators, conditions, post-functions, automations, and administrative scripts.
Manage Jira Service Management configurations, including request types, portals, Assets schemas, object types, automation rules, and service workflows.
Create and tune JQL queries for dashboards, reports, filters, SLA tracking, and operational visibility.
Administer Jira Data Center and Jira Cloud environments, including user management, permissions, global system settings, performance monitoring, and maintenance routines.
Support REST API connectivity and integrations, working with JSON structures to connect Jira with diverse enterprise systems.
Work with SQL databases (Data Center) for troubleshooting, analysis, reporting, and backend system insights.
Collaborate with business teams to gather requirements and translate them into maintainable Jira solutions that scale across departments.
Ensure adherence to best practices, governance standards, security requirements, and platform stability guidelines.
Provide user support, documentation, training, and operational guidance for Jira and JSM functionality.

Required For This Opportunity

Active Top Secret Clearance
Bachelor’s degree in relevant field and 5 years of Jira administration experience
Experience with workflow engineering and creating custom workflows
experience with ScriptRunner automation
Experience with REST API
Experience with SQL/databases
Jira DC/Cloud operational management permission/security model expertise
Strong troubleshooting and process design experience

At AIS, we are committed to offering competitive and fair compensation that reflects the skills, experience, and contributions of each team member. The targeted base salary range for this role is $100,000-$150,000 per year. Please note that this range is provided as a guideline and the final offer will be based on several factors, including but not limited to, skillset and competencies, level of experience, education, certifications, and location. We value transparency in our hiring process and are happy to discuss how your unique qualifications align with our compensation structure during the interview process.

Applied Information Sciences does not discriminate on the basis of race, national origin, religion, color, gender, sexual orientation, age, disability, protected veteran status, or any other basis. Employment decisions are based solely on qualifications, merit, and business needs.

If you're committed to curiosity, life-long learning, and passionate about technology - AIS is the place for you.

Benefits

We provide benefits that invest in your health and future. Some of our employee favorites: