JIRA Cloud Administrator

Veriipro; Phoenix (AZ); On-site; USD 80,000 - 100,000; Full time

Job summary

Veriipro is seeking a professional in Phoenix, Arizona, to administer Jira Cloud environments and enhance productivity through effective configuration and customization. The candidate will manage upgrades, troubleshoot issues, and provide user training.

Essential skills include hands-on experience with Atlassian tools, Git knowledge, and a strong SQL background. This role supports both greenfield and brownfield projects, emphasizing mentoring and collaboration with cross-functional teams.

Responsibilities

• Administer and architect Jira Cloud environments.
• Configure and customize workflows and dashboards.
• Design and maintain Jira plugins and custom solutions.
• Manage upgrades and installations of Jira.
• Monitor databases and manage data migrations.
• Integrate Jira with other enterprise tools.
• Troubleshoot performance issues.
• Collaborate with teams to implement requirements.
• Train end users on Jira features.
• Ensure platform security and performance optimization.
• Support projects and mentor team members.

Skills

Atlassian tools configuration and customization

Application management

Git/Bitbucket and code management

Atlassian plugin development

Cloud messaging APIs knowledge

SQL and database knowledge

Unix/Linux environments

Application deployment experience

Bug report management

Tools

Jira

Confluence

Bitbucket

Job description

Required Skills

• Hands-on experience with Atlassian tools (Jira, Confluence, Bitbucket) – configuration and customization
• Strong experience in role-based access and application management
• Knowledge of Git/Bitbucket and code & release management practices
• Experience with Atlassian plugin development and customization
• Familiarity with cloud messaging APIs and push notifications
• Strong SQL and database knowledge
• Experience in Unix/Linux environments
• Application deployment experience (Java, standalone apps, COTS)
• Ability to analyze and manage bug reports and system issues

Key Responsibilities

• Administer and architect Jira Cloud environments (end-to-end)
• Configure and customize workflows, fields, screens, permissions, and dashboards
• Design, develop, and maintain Jira plugins and custom solutions
• Manage Jira upgrades, installations, and plugin updates
• Monitor Jira databases and manage data migrations (Prod to Test)
• Integrate Jira with other enterprise tools and systems
• Troubleshoot configuration and performance issues
• Collaborate with cross-functional teams to gather and implement requirements
• Train and support end users on Jira features and best practices
• Ensure platform security, stability, and performance optimization
• Support delivery across greenfield and brownfield projects and mentor team members