JIRA Administrator

SOS International; Florida; On-site; USD 79,000 - 165,000; Part time

Job summary

SOSi is seeking a JIRA Administrator to support a DoD mission-focused data ecosystem, enabling real-time information sharing and agile project management.

The role involves configuring JIRA workflows, integrating with GitLab and Confluence, and collaborating with cross-functional teams to enhance governance and analytics. This is a remote, part-time on-call position.

Qualifications

• Bachelor’s degree in IT or CS, or 5 years of JIRA experience.
• Experience configuring JIRA workflows.
• Experience with Jira-DevOps tool integrations (GitLab, Confluence).
• Experience with Agile, dashboards, and SLA monitoring.
• Strong problem-solving and analytical skills.

Responsibilities

• Configure and maintain JIRA workflows, projects, and issue tracking systems.
• Manage and optimize JIRA configurations to meet business and technical requirements.
• Integrate JIRA with GitLab, Confluence, and other DevOps tools.
• Support Agile methodologies and related project management practices.
• Troubleshoot and resolve system issues related to JIRA administration.
• Collaborate with development, operations, and project teams to improve processes and system functionality.

Skills

JIRA administration

Workflow configuration

GitLab integration

Agile methodologies

SLA monitoring

Analytical skills

Problem-solving

Education

Bachelor’s degree or 5 years JIRA experience

Tools

GitLab

Confluence

DevOps tools

Job description

• Compensation: USD 79,451 - USD 165,013 - yearly

Company Description

Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide.

Job Description

SOSi is seeking a JIRA Administrator to support mission requirements for a structured approach to further develop, integrate, and sustain a scalable, federated data ecosystem that enhances interoperability, governance, and mission-driven analytics for a DoD customer. The primary objective of the program is to bridge the operational gaps between DoD, IC, interagency, and non-traditional international partners to enable real-time information sharing, dynamic data integration, and mission-tailored analytical capabilities.

• Configure and maintain JIRA workflows, projects, and issue tracking systems.
• Manage and optimize JIRA configurations to meet business and technical requirements.
• Integrate JIRA with GitLab, Confluence, and other DevOps tools.
• Support Agile methodologies and related project management practices.
• Troubleshoot and resolve system issues related to JIRA administration.
• Collaborate with development, operations, and project teams to improve processes and system functionality.

Qualifications

Minimum Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field OR five (5) years of equivalent experience in JIRA administration.
• Demonstrated experience configuring and managing JIRA workflows.
• Experience managing issue tracking systems and workflow automation.
• Proficiency in JIRA administration, including workflow development and permission management.
• Experience integrating JIRA with GitLab, Confluence, or other DevOps tools.
• Experience with Agile methodologies, dashboard customization, and service-level agreement (SLA) monitoring is required.
• Strong problem-solving and analytical skills.

Desired Qualifications

• Atlassian Certified JIRA Administrator certification.
• ITIL Foundation Certification.

Additional Information

Working Conditions

• This is a part-time, on-call position
• The work to be performed remotely
• Must have strong internet connection
• Quit workspace free from interruptions and background noise

Working at SOSi

All interested individuals will receive consideration and will not be discriminated against for any reason.