JIRA Developer - Administrator

Systems Engineering Solutions Corporation; Boston; On-site; PHP 6,888,000 - 9,393,000; Full time

Benefits offered by this job

Medical

Dental

Vision

AD&D

STD

LTD

Company paid Life Insurance

401k with employer contribution

Paid Time Off

Pet Insurance

Job summary

Systems Engineering Solutions Corporation is seeking a Jira Developer/Administrator to support the U.S. Air Force Cloud One Architecture. The role emphasizes self-hosted Atlassian environments, workflow optimization, automation, data migrations, and governance in agile settings.

Eligible candidates hold a secret clearance and have extensive Jira/Confluence experience. The position is on-site in Hanscom, MA or Montgomery, AL, with responsibilities spanning dashboards, automation, backups, and

Qualifications

• Bachelor’s degree and 4+ years of experience with Atlassian tools.
• Active Secret security clearance required.
• IAT Level II certification with Jira/Confluence administration.

Responsibilities

• Analyze and document Jira/Confluence configurations for improvements.
• Administer Jira, Confluence, and plugins including ScriptRunner.
• Manage users, groups, permissions, and security audits.
• Perform backups, re-indexes, patching, and upgrades.
• Build dashboards, filters, automation rules, and reports.
• Support migrations, consolidations, and integrations.
• Maintain governance and security through audits.

Skills

Jira

Confluence

ScriptRunner

Jira Automation

JQL queries

Workflow design

Automation & migrations

AWS integrations

Active Directory

Education

Bachelor’s degree

Tools

Jira

Confluence

ScriptRunner

AWS

Active Directory

Job description

This role supports the U.S. Air Force Cloud One Architecture and Common Shared Services contract and currently has an opening for a JIRA Developer-Administrator. The CloudOne program is seeking a Jira Developer / Administrator with extensive experience supporting self-hosted Atlassian environments. The ideal candidate will bring expertise with Jira and Confluence, optimizing workflows, implementing automation, supporting data migrations, and ensuring process governance in highly collaborative, agile‑driven environments.

Location: This position will be onsite. This position is located in Hanscom, MA, or Montgomery, AL.

• Experience working with large software systems including hardware integration and test.

• Analyze and document current Jira and Confluence configurations to identify areas for workflow and process improvement.
• Administer Jira, Confluence, and associated plugins including ScriptRunner and Jira Automation.
• Manage user accounts, groups, permissions, and security audits across large, multi‑team environments.
• Perform system administration tasks such as backups, re-indexes, patching, upgrades, and plugin management.
• Test new versions of Atlassian applications and plugins, ensuring compatibility and stability.
• Build custom dashboards, filters, automation rules, and reporting solutions to support stakeholders and program leadership.
• Support and/or lead Atlassian environment migrations, consolidations, and integrations.
• Improve and maintain Jira and Confluence security through regular audits and governance controls.
• Create and maintain documentation including workflow diagrams, system configurations, CONOPS, and user guides.
• Provide training, knowledge‑sharing, and consultation to internal teams and external partners.
• Partner with stakeholders to align Jira processes with Agile methodologies and cross‑functional collaboration.
• Utilize Jira data for analytics, performance tracking, and incident management reporting.

Required Skills:

• Bachelor’s degree and 4+ years of relevant experience, including Atlassian experience across federal and commercial organizations.
• Additional experience may be considered in lieu of degree
• Active Secret security clearance
• IAT Level II Certification including 3+ years administering Jira and Confluence in enterprise environments, including workflow design, automation, permissions management, and plugin administration.
• Experience designing custom dashboards, filters, and JQL queries.
• Experience performing system backups, audits, re-indexes, and documenting SOPs.
• Experience performing Atlassian installations, upgrades, migrations, and environment consolidations.
• Experience integrating Atlassian tools with AWS environments.
• Strong analytical, communication, and stakeholder‑engagement skills, including the ability to translate highly technical concepts for diverse audiences.
• Experience supporting agile delivery environments (Agile, SAFe).

Preferred Qualifications:

• Advanced JQL experience.
• Experience supporting large federal programs and advising government stakeholders on Atlassian best practices.
• Experience monitoring Atlassian infrastructure hosted on AWS.
• Experience developing documentation, training content, and architecture diagrams for enterprise users.
• Experience with Active Directory administration.

• US citizenship required.
• One or more cloud certifications

SES provides a competitive salary and the following benefits:

• Medical
• Dental
• Vision
• AD&D
• STD
• LTD
• Company paid Life Insurance
• 401k with employer contribution
• Paid Time Off
• Pet Insurance