Jira Administration Engineer

Ford; Dearborn (MI); Hybrid; USD 86,600 - 144,900; Full time

Benefits offered by this job

Immediate medical, dental, vision and药

Flexible family care days

Tuition assistance

Vehicle discount program

Paid time off and holidays

Job summary

Ford Motor Company seeks a Jira Administrator and Data Visualization Specialist to optimize Jira workflows and transform data into actionable dashboards. You will build and maintain dashboards for Technical Design Review and Business Process Review, integrating data from multiple sources using Power Query and embedding Jira widgets in Confluence.

You’ll work in a hybrid role in the United States, collaborating with SMEs, managing backlogs, and ensuring data-driven decisions across programs.

Qualifications

• Bachelor's degree in Mechanical, Electrical, or Computer Engineering.
• 3+ years proficiency in Microsoft Office and Ford Systems Tools or similar for issue identification, tracking, and presentations.
• 3+ years experience with Software Programming such as Python, Java, or C#.
• 3+ years’ experience with Jira, Confluence, and other Atlassian suite products.
• 3+ years’ experience with reporting tools such as PowerBI or Tableau.

Responsibilities

• Jira Administration & Process Optimization: streamline Jira forms and processes for critical ticket types (e.g., CODEMASK).
• Workflow & Form Modernization: modernize Jira forms for better data capture, filtering, and reporting.
• Define and implement new Jira processes and templates for activities like DCV testing and work breakdown.
• Enforce DoD criteria in Jira projects and provide SME feedback on complex items.
• Design, build, and maintain dashboards for TDR and BPR, including program-specific views (e.g., Otosan).
• Use Power Query to combine data sources for comprehensive reporting.

Skills

problem solving

communication

stakeholder management

Education

Bachelor's degree in Mechanical, Electrical, or Computer Engineering

Tools

Jira

Confluence

Atlassian Suite

PowerBI

Tableau

Python

Java

C#

Microsoft Office

Job description

Ford’s Electric Vehicles, Digital and Design (EVDD) team is charged with delivering the company’s vision of a fully electric transportation future. EVDD is customer-obsessed, entrepreneurial, and data-driven and is dedicated to delivering industry-leading customer experience for electric vehicle buyers and owners. You’ll join an agile team of doers pioneering our EV future by working collaboratively, staying focused on only what matters, and delivering excellence day in and day out. Join us to make positive change by helping build a better world where every person is free to move and pursue their dreams.

As a Jira Administrator and Data Visualization Specialist, you will be instrumental in optimizing project management workflows within Jira and transforming complex data into actionable insights through robust dashboards. Your expertise will ensure efficient process execution, accurate data tracking, and clear visualization of program status and key metrics.

What you'll do...

• Jira Administration & Process Optimization:
• Workflow & Form Modernization: Modernize Jira forms and processes for critical ticket types (e.g., CODEMASK), enhancing data capture, filtering, and reporting capabilities.
• Process Definition & Implementation: Maintain and modernize current design processes through the development and implementation of new Jira processes and templates for various activities, including DCV testing and work breakdown.
• Configuration & Standards: Update and enforce 'Definition of Done' (DoD) criteria within Jira projects to ensure the quality and completeness of deliverables, providing feedback to Subject Matter Experts (SMEs) on complex items.
• User Support & Management: Manage personal Jira backlogs, sprint cadences, and provide troubleshooting support for user access issues.
• Dashboard Creation & Data Visualization:
• Comprehensive Dashboard Development: Design, build, and curate multiple dashboards for Technical Design Review (TDR) and Business Process Review (BPR), including specialized dashboards for specific programs (e.g., Otosan), and maintain/update them as needed.
• Data Integration & Reporting: Utilize Power Query to combine disparate data sources, enabling comprehensive tracking and analysis for reporting.

Interactive Data Visualization:

• Create interactive data visualizations in PowerBI to track program timing, milestones, and key performance indicators.
• Confluence Integration: Embed Jira dashboard widgets into Confluence pages to provide integrated program status views.

Ongoing Initiatives & Future Focus:

• Jira Structure & Governance: Actively participate in discussions and the implementation of significant Jira structure changes, including project consolidation, custom field integration, and workflow best practices.
• Advanced Reporting & Analytics: Investigate further enhancements to BPR and Chief Review dashboards, exploring direct data integration from source systems (e.g., EIS) for roll-up reporting.

Process Refinement:

• Develop solutions for complex process challenges within Jira, such as managing schematic development churn and updating timing review.

You'll have...

• Bachelors of Science in Mechanical, Electrical, or Computer Engineering
• 3+ years proficiency in Microsoft Office and Ford Systems Tools Or Similar for issue identification, tracking, and presentations.
• 3+ years experience with Software Programming skills such as Python, Java, or C#.
• 3+ years’ experience with Jira, Confluence, and other Atlassian suite products.
• 3+ years’ experience with reporting tools such as PowerBI or Tableau.

Even better, you may have...

• Certified Scrum Master certificate.
• Outstanding organizational/delegation skills with accurate follow-up to accomplish multiple objectives in timely fashion.
• Outstanding leadership and interpersonal skills with demonstrated ability to work well with others as part of a multi-functional team.
• Self-directed with strong technical capability and problem-solving skills.

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

This position is a salary grade 7 and ranges from $86,600-$144,900. Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

For more information on salary and benefits, click here: https://fordcareers.co/GSR

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. #LI-Hybrid

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