Jimmy John's | Shift Leader

Jimmy John's | High Performance Hospitality; San Diego (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Free meals

Paid time off

Flexible schedules

Development opportunities

Referral program

Medical insurance

Dental insurance

Vision insurance

Job summary

Jimmy John's | High Performance Hospitality in San Diego is hiring a Shift Leader (PIC) to support daily operations, supervise staff, and ensure fast, accurate sandwich preparation.

This in-person, full-time role requires retail or fast-food experience, strong leadership, and the ability to work well under pressure. We offer benefits including free meals, PTO, and flexible schedules.

Qualifications

• Previous experience in retail, customer service, fast-food, or related fields.
• Strong leadership skills contributing to team performance.
• Positive, respectful attitude with guests and team members.
• Ability to thrive in a fast-paced environment and under pressure.
• Learn and execute multiple tasks with integrity.
• Operate with honesty and keep commitments.

Responsibilities

• Execute store operations and deliver an exceptional guest experience.
• Improve guest satisfaction by addressing needs and resolving issues.
• Train, supervise, and assist team members.
• Ensure orders are fast, accurate, and consistent with brand standards.
• Maintain professional appearance per dress code.
• Comply with all food safety, sanitation, and security guidelines.
• Operate POS and handle cash with integrity.
• Maintain cleanliness and sanitation of the restaurant.
• Foster teamwork and a positive attitude.
• Perform other related duties as necessary.

Skills

Leadership

Customer service

Team collaboration

Fast-paced environment

Multi-tasking

Integrity

Job description

Calling all Go-Getters!!

Jimmy John’s is looking for self-motivated individuals to join our fun, positive, and efficient management team.

Be part of a culture of Go-Getters and Rockstars that aims to offer convenience for everyday busy people. We succeed by establishing and maintaining long-term close relationships with our guests, offering outstanding service, and superior product quality at affordable prices. If you have a killer work ethic, an awesome attitude, and love providing customers with great service, we want you on your team!

As a Shift Leader (PIC) you will help with day-to-day operations. You will be responsible for providing world-class customer service, executing fast, accurate sandwiches, helping to keep the restaurant clean, and training and supervising your team.

Essential Functions Include:

• Execute quality store operations and deliver exceptional customer and store experience.
• Seek ways to improve guest satisfaction by understanding and exceeding guest expectations, resolving guest issues, and developing and maintaining guest relationships.
• Train, supervise, and assist team members as necessary.
• Ensure orders are made fast, accurately, and consistent while complying with brand standards regarding portion sizes, recipes, systems, and procedures.
• Always maintain a professional appearance in compliance with the dress code.
• Comply with all food, safety, sanitation, and security guidelines.
• Operate POS while adhering to all cash handling policies efficiently and with integrity.
• Operate food preparation machinery.
• Maintain the cleanliness and sanitation of the restaurant including but not limited to tables, floors, windows, beverage stations, restrooms, etc.
• Foster an environment of teamwork and display a positive and enthusiastic approach to all assignments.
• Perform other related duties as necessary.

Qualifications:

• Previous experience in retail, customer service, fast-food, or other related fields.
• Strong leadership skills that contribute to overall team performance and understand how their role relates to others.
• Positive, respectful, and enthusiastic attitude with guests and team members
• Ability to thrive and work well with others in a fast-paced environment and under pressure
• Learn and execute multiple tasks
• Operate with integrity, demonstrate honesty, treat others with respect, and keep commitments.

Job Type:

In-person, Full-Time

Expected Hours: 35-45 per week

Shifts: Day Shift, Evening Shift, Night Shift, Weekends Required

Benefits:

• Free meals during shifts
• Paid time off
• Flexible schedules
• Opportunities for development and growth
• Referral Program
• Medical, Dental, and Vision Insurance*