Jimmy John's | Shift Leader

Jimmy John's; Escondido (CA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Free meals during shifts

Paid time off

Flexible schedules

Medical, Dental, and Vision Insurance

Job summary

Jimmy John's is looking for self-motivated individuals to join their fun management team as a Shift Leader (PIC). In this role, you will help provide world-class customer service, train and supervise your team, and ensure the restaurant operates efficiently.

Ideal candidates will have previous experience in customer service or fast-food settings and a strong leadership skill set. Benefits include free meals during shifts and flexible schedules to support personal growth and development.

Qualifications

• Previous experience in retail, customer service, fast-food, or other related fields.
• Strong leadership skills that contribute to overall team performance.
• Positive, respectful, and enthusiastic attitude with guests.

Responsibilities

• Provide world-class customer service and execute fast, accurate sandwiches.
• Train, supervise, and assist team members as necessary.
• Maintain cleanliness and sanitation of the restaurant.

Skills

Customer service

Leadership skills

Teamwork

Ability to thrive under pressure

Job description

Calling all Go-Getters!!

Jimmy John’s is looking for self-motivated individuals to join our fun, positive, and efficient management team.

Be part of a culture of Go-Getters and Rockstars that aims to offer convenience for everyday busy people. We succeed by establishing and maintaining long-term close relationships with our guests, offering outstanding service, and superior product quality at affordable prices. If you have a killer work ethic, an awesome attitude, and love providing customers with great service, we want you on your team!

As a Shift Leader (PIC) you will help with day-to-day operations. You will be responsible for providing world-class customer service, executing fast, accurate sandwiches, helping to keep the restaurant clean, and training and supervising your team.

Essential Functions Include:

• Execute quality store operations and deliver exceptional customer and store experience.
• Seek ways to improve guest satisfaction by understanding and exceeding guest expectations, resolving guest issues, and developing and maintaining guest relationships.
• Train, supervise, and assist team members as necessary.
• Ensure orders are made fast, accurately, and consistent while complying with brand standards regarding portion sizes, recipes, systems, and procedures.
• Always maintain a professional appearance in compliance with the dress code.
• Comply with all food, safety, sanitation, and security guidelines.
• Operate POS while adhering to all cash handling policies efficiently and with integrity.
• Operate food preparation machinery.
• Maintain the cleanliness and sanitation of the restaurant including but not limited to tables, floors, windows, beverage stations, restrooms, etc.
• Foster an environment of teamwork and display a positive and enthusiastic approach to all assignments.
• Perform other related duties as necessary.

Qualifications:

• Previous experience in retail, customer service, fast-food, or other related fields.
• Strong leadership skills that contribute to overall team performance and understand how their role relates to others.
• Positive, respectful, and enthusiastic attitude with guests and team members
• Ability to thrive and work well with others in a fast-paced environment and under pressure
• Learn and execute multiple tasks
• Operate with integrity, demonstrate honesty, treat others with respect, and keep commitments.

Job Type:

In-person, Full-Time

Expected Hours: 35-45 per week

Shifts: Day Shift, Evening Shift, Night Shift, Weekends Required

Benefits:

• Free meals during shifts
• Paid time off
• Flexible schedules
• Opportunities for development and growth
• Referral Program
• Medical, Dental, and Vision Insurance*