Jimmy John's | Shift Leader

Ontario Trillium Foundation; San Diego (CA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Free meals during shifts

Paid time off

Flexible schedules

Opportunities for development

Referral Program

Medical, Dental, and Vision Insurance

Job summary

Jimmy John’s is seeking self-motivated individuals for the role of Shift Leader in San Diego, California. You will be responsible for day-to-day operations, including providing exceptional customer service and training your team. A positive attitude and strong leadership skills are essential.

The position is full-time, in-person, with expected hours of 35-45 per week. Benefits include free meals during shifts and opportunities for development. Join a team that values hard work and excellent service!

Qualifications

• Previous experience in retail, customer service, or fast-food.
• Strong leadership skills to contribute to team performance.
• Positive attitude and ability to maintain relationships.

Responsibilities

• Provide world-class customer service and execute fast, accurate sandwiches.
• Train and supervise team members to ensure operational success.
• Maintain cleanliness and sanitation of the restaurant.

Skills

Leadership skills

Customer service experience

Ability to thrive in fast-paced environment

Job description

Calling all Go-Getters!!

Jimmy John’s is looking for self-motivated individuals to join our fun, positive, and efficient management team.

Be part of a culture of Go-Getters and Rockstars that aims to offer convenience for everyday busy people. We succeed by establishing and maintaining long-term close relationships with our guests, offering outstanding service, and superior product quality at affordable prices. If you have a killer work ethic, an awesome attitude, and love providing customers with great service, we want you on your team!

As a Shift Leader (PIC) you will help with day-to-day operations. You will be responsible for providing world-class customer service, executing fast, accurate sandwiches, helping to keep the restaurant clean, and training and supervising your team.

Essential Functions Include

• Execute quality store operations and deliver exceptional customer and store experience.
• Seek ways to improve guest satisfaction by understanding and exceeding guest expectations, resolving guest issues, and developing and maintaining guest relationships.
• Train, supervise, and assist team members as necessary.
• Ensure orders are made fast, accurately, and consistent while complying with brand standards regarding portion sizes, recipes, systems, and procedures.
• Always maintain a professional appearance in compliance with the dress code.
• Comply with all food, safety, sanitation, and security guidelines.
• Operate POS while adhering to all cash handling policies efficiently and with integrity.
• Operate food preparation machinery.
• Maintain the cleanliness and sanitation of the restaurant including but not limited to tables, floors, windows, beverage stations, restrooms, etc.
• Foster an environment of teamwork and display a positive and enthusiastic approach to all assignments.
• Perform other related duties as necessary.

Qualifications

• Previous experience in retail, customer service, fast-food, or other related fields.
• Strong leadership skills that contribute to overall team performance and understand how their role relates to others.
• Positive, respectful, and enthusiastic attitude with guests and team members
• Ability to thrive and work well with others in a fast-paced environment and under pressure
• Learn and execute multiple tasks
• Operate with integrity, demonstrate honesty, treat others with respect, and keep commitments.

Job Type

In-person, Full-Time

Expected Hours

35-45 per week

Shifts

Day Shift, Evening Shift, Night Shift, Weekends Required

Benefits

• Free meals during shifts
• Paid time off
• Flexible schedules
• Opportunities for development and growth
• Referral Program
• Medical, Dental, and Vision Insurance*