Jimmy John's | Shift Leader

Jimmy John's; Escondido (CA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking self-motivated individuals for a Shift Leader role. This position offers an exciting opportunity to be part of a dynamic management team that values hard work and a positive attitude. As a Shift Leader, you will be responsible for ensuring exceptional customer service, training team members, and maintaining store operations. Join a culture that emphasizes teamwork and excellence, where your contributions will directly impact the guest experience. If you're ready to grow in a fast-paced environment and make a difference, this role is perfect for you.

Benefits

Free meals during shifts

Paid time off

Flexible schedules

Opportunities for development and growth

Referral Program

Medical, Dental, and Vision Insurance

Qualifications

• Previous experience in retail or customer service is essential.
• Strong leadership skills that contribute to overall team performance.

Responsibilities

• Provide world-class customer service and execute fast, accurate sandwiches.
• Train and supervise team members while maintaining store cleanliness.

Skills

Customer Service

Leadership

Teamwork

Problem Solving

Education

High School Diploma

Tools

POS Systems

Job description

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Calling all Go-Getters!!

Jimmy John's is looking for self-motivated individuals to join our fun, positive, and efficient management team.

Description

Calling all Go-Getters!!

Jimmy John's is looking for self-motivated individuals to join our fun, positive, and efficient management team.

Be part of a culture of Go-Getters and Rockstars that aims to offer convenience for everyday busy people. We succeed by establishing and maintaining long-term close relationships with our guests, offering outstanding service, and superior product quality at affordable prices. If you have a killer work ethic, an awesome attitude, and love providing customers with great service, we want you on your team!

As a Shift Leader (PIC) you will help with day-to-day operations. You will be responsible for providing world-class customer service, executing fast, accurate sandwiches, helping to keep the restaurant clean, and training and supervising your team.

Essential Functions Include

Execute quality store operations and deliver exceptional customer and store experience.

Seek ways to improve guest satisfaction by understanding and exceeding guest expectations, resolving guest issues, and developing and maintaining guest relationships.

Train, supervise, and assist team members as necessary.

Ensure orders are made fast, accurately, and consistent while complying with brand standards regarding portion sizes, recipes, systems, and procedures.

Always maintain a professional appearance in compliance with the dress code.

Comply with all food, safety, sanitation, and security guidelines.

Operate POS while adhering to all cash handling policies efficiently and with integrity.

Operate food preparation machinery.

Maintain the cleanliness and sanitation of the restaurant including but not limited to tables, floors, windows, beverage stations, restrooms, etc.

Foster an environment of teamwork and display a positive and enthusiastic approach to all assignments.

Perform other related duties as necessary.

Qualifications

Previous experience in retail, customer service, fast-food, or other related fields.

Strong leadership skills that contribute to overall team performance and understand how their role relates to others.

Positive, respectful, and enthusiastic attitude with guests and team members

Ability to thrive and work well with others in a fast-paced environment and under pressure

Learn and execute multiple tasks

Operate with integrity, demonstrate honesty, treat others with respect, and keep commitments.

Job Type

In-person, Full-Time

Expected Hours: 35-45 per week

Shifts: Day Shift, Evening Shift, Night Shift, Weekends Required

Benefits

Free meals during shifts

Paid time off

Flexible schedules

Opportunities for development and growth

Referral Program

Medical, Dental, and Vision Insurance*

Requirements

• Must be at leas 18 years or older.
• Must be able to lift 30-40 lbs. regularly throughout shifts.
• Ability to stand, bend, reach, and scoop throughout assigned shift.
• Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40 F to -10 F.
• Must be available to work weekends.
  
  

Company Information

At Jimmy John's, we slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!

We are a locally owned and operated Jimmy John's franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. You are applying for work with a franchisee of Jimmy John's, not Inspire Brands, LLC. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

High Performance Hospitality is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Required

Preferred

Job Industries

• Other

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Restaurants

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