Jiffy Lube Store Manager

Atlantic Coast Enterprises; Springfield (MA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

401(k) retirement plan

Paid vacation

Employee oil changes and discounts

Job summary

Atlantic Coast Enterprises is seeking a Store Manager for a Jiffy Lube location in Springfield, MA. You will lead a team, ensure exceptional customer service, and drive store performance.

The role emphasizes sales leadership and staff development in a fast-paced automotive service environment. You can earn a competitive salary with bonus platforms up to $100,000 annually, plus comprehensive benefits including health, dental, vision, life, disability, a 401(k), vacation, and employee oil changes

Qualifications

• Minimum high school diploma or equivalent.
• Proven customer service and sales experience.
• Prior leadership experience is a plus.

Responsibilities

• Lead a store team to deliver fast, friendly, and professional service.
• Coach, develop, and coach staff to improve performance.
• Forecast budgets and drive profitability and guest satisfaction.

Skills

Customer service

Sales

Leadership

Budget forecasting

Communication

Education

High school diploma or equivalent

Tools

None

Job description

We're growing and we'd love to have you grow with us

Atlantic Coast Enterprises is looking for an excellent leader to fill our full-time Store Manager position at a Jiffy Lube location in Springfield, MA. Do you have exceptional customer service and sales skills? Are you a strong leader who can motivate others? Are you looking to build a career with the right auto company? If so, keep reading! You can earn a competitive salary with multiple bonus platforms up to $100,000 a year. You would also be eligible for paid vacation, comprehensive health care coverage, dental and vision insurance, basic life insurance, short-term and long-term disability, a savings and retirement 401(k) program, bereavement leave, and employee oil changes and discounts.

About Atlantic Coast Enterprises

Atlantic Coast Enterprises (ACE) is a full-service lubrication, fluid, and automotive maintenance center. We offer our customers these services in the cleanest and most professional surroundings possible. Each day we strive to achieve our mission of creating customers for life through fast, friendly, clean, and professional service. We are dedicated to expanding and constantly moving on to new and different challenges. A few short years ago, we were recognized as the franchisee of the year within the Jiffy Lube nationwide network. Everything at ACE is a team effort. We know that without our employees, we wouldn't be able to grow, improve, or create lifelong customers. This is why we offer competitive compensation, generous benefits as well as a supportive and collaborative environment. We encourage each and every employee to share their ideas with us.

A Day in the Life of a Store Manager

In this management role at Jiffy Lube, you wear many hats including keeping our customers happy, our employees happy, and our day-to-day business running smoothly. You live our brand as you strive to achieve our mission: \"Creating Customers for Life through Fast, Friendly, Clean and Professional Service\". Leading by example, you set the tone and make your auto store an enjoyable place to be. You work together with your staff to develop and shape the future of our automotive business. You hire and train the right team members for the right roles. You are patient and know how to bring out the best in your staff. Because you want each employee to be successful, you give constructive feedback, hold them accountable, and encourage their leadership skills by providing coaching, opportunities, and resources. In addition to managing your staff, you also help grow our auto business by utilizing proven tools to promote guest satisfaction and profitability. Your sales and customer service skills are essential! Looking ahead, you plan and track budget forecasting models. You also take the initiative to ask the right questions that lead to innovation, progress, and success. This coupled with your leadership skills and ability to build relationships with employees and customers alike, ensures your success as a Store Manager at Jiffy Lube!

Qualifications for a Store Manager

• At least 18 years old


• High school diploma or equivalent


• Valid driver's license


• Relevant sales and customer service experience


• Previous leadership experience a plus


• Are you self-motivated with excellent sales skills?


• Do you work well under pressure and know how to delegate?


• Can you make customer service a priority?


• Do you have the ability to effectively resolve complex customer and employee issues in a timely manner?


• Do you present yourself professionally?


• Do you have excellent communication and interpersonal skills?


• Are you organized and detail-oriented?


• Are you passionate about the automotive industry?

Work Schedule

Shifts at our auto store will include a mix of day, evenings up to 8 pm only, and weekends.

Are You Ready to Join Our Automotive Management Team?

If you feel that you have the customer service, sales, and leadership skills to succeed in this auto store management job,

Location: 01119