Jewelry/Watch Processor

Goodwill of the San Francisco Bay; United States; On-site; USD 21,000 - 29,000; Full time

Job summary

Goodwill of the San Francisco Bay is hiring for a position that processes items for sale and assists in pulling items for shipping. The role emphasizes accuracy in value assessment, inventory control, and adherence to safety standards in a fast-paced environment.

The successful candidate will demonstrate high attendance, strong communication, and a commitment to Goodwill’s core values while supporting warehouse operations and customer service.

Qualifications

• Excellent customer service skills with effective written and verbal communication.
• Strong internet navigation skills.
• Ability to speak and read English proficiently.
• Proficient with Microsoft Office including Word, Excel, Outlook.

Responsibilities

• Meets or exceeds daily production goals.
• Safeguards GSFB property including donated goods; reports theft or misconduct.
• Communicates with Manager or Assistant Manager for non-standard issues.
• Advises supervisor of significant problems and communicates needs to teammates.
• Maintains effective relationships with internal customers; demonstrates teamwork.
• Maintains jewelry inventory for shipment.
• Moves containers of collectibles with pallet jack; places items in staging area.
• Handles fragile items with care to avoid damage.
• Keeps shipping area stocked with boxes and packing items.
• Maintains a high level of product knowledge.
• Keeps work area safe, clean, and orderly; ends day with proper cleanup.
• Maintains regular in-person attendance.
• Models Goodwill Core Values: Trust, Collaboration, Engagement, Ownership, Innovation.
• Performs other related duties as assigned.

Skills

Customer service

Communication

Microsoft Office

English proficiency

Education

High School Diploma or GED

Tools

Internet navigation

Job description

100 Utah Ave South San Francisco California, 94080,

Pay Range Minimum

$18.15

Position Description

Processes items to be listed for sale by accurately determining their value or collectible interest. Assists in pulling items for shipping department by picking items from daily pick list for Goodwill of the San Francisco Bay.

Essential Duties and Responsibilities

• 1. Meets or exceeds daily production goals.
• 2. Safeguards all GSFB property including donated goods. Reports any suspicious behavior, incidents of theft or unauthorized possession/removal of GSFB property.
• 3. Communicates with Manager or Assistant Manager on issues that require solutions beyond the standard protocol.
• 4. Immediately advises supervisor of significant and unexpected problems. Communicates needs with other Team Members.
• 5. Builds and maintains effective quality working relationships with internal customers. Promotes and demonstrates teamwork and cooperation.
• 6. Maintains inventory of jewelry in hand for shipment.
• 7. Moves containers of collectibles using pallet jack when required. Unloads collectibles from containers and places on the shelves or in appropriate staging area.
• 8. Handles fragile items with care to avoid damage or breakage.
• 9. Keeps shipping area stocked with boxes and other packing items.
• 10. Retains high degree of product knowledge.
• 11. Maintains work area in a safe, clean, and orderly fashion. Cleans work area at the end of each day, following safety rules and regulations at all times.
• 12. Maintains regular and consistent in-person attendance.
• 13. Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
• 14. Performs other related duties, as assigned.

Key Values/Enabling Attributes

• I. Trust – Making relationships as important as results; Doing the right thing even when no one is looking; Doing what we say we will do; Having the courage to resolve differences; Respecting the uniqueness of every individual.
• II. Collaboration – Engaging in unfiltered conflict around ideas; Apologizing when appropriate; Taking care of each other and the business; Achieving greatness as One Goodwill; Partnering with our communities to serve our customers.
• III. Engagement – Valuing attitude and aptitude; Being an ambassador of Goodwill; Going above and beyond; Having fun and celebrating successes; Making life better for those around us.
• IV. Ownership – Leading by example; Driving operational excellence; Holding one another accountable; Making Goodwill better every day; Taking responsibility to initiate solutions.
• V. Innovation – Encouraging continuous learning; Willing to take risks; Transforming from common to exceptional; Promoting breakthrough thinking; Embracing change.

Minimum Qualifications (Education, Experience, Skills)

• High School Diploma or GED
• Excellent customer service skills, with effective written and verbal communication
• Strong internet navigation skills
• Ability to speak and read English proficiently
• Proficient with Microsoft Office including Word, Excel, and Outlook
• Ability to pass a background check and drug screen, where applicable for position

Reasonable Accommodation Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Working at Goodwill is more than a job–it is an opportunity for people needing a second chance in entering or re-entering the workplace to build the foundation of knowledge, skills, and experience to advance in their careers.

Our supportive employment programs provide an opportunity to learn while you earn to advance along technology, retail, warehousing and logistics, e-commerce or our Corporate Services Career Pathways program.

Full-time jobs at Goodwill SF Bay offer medical, dental & vision insurance, a retirement fund, professional development training, commuter benefits, flexible healthcare spending account, and a mental health + wellbeing employee assistance program, in addition to a positive, growth-oriented environment.

Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.

Goodwill of the San Francisco Bay is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of the San Francisco Bay at 1-833-624-0920 option 6 or [e-mail] if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.

For questions about your application or employment with Goodwill of the San Francisco Bay, please contact our Candidate Support Line at 1-833-624-0920, option 5.