Jewelry Washer

LVMH Group; Whippany (NJ); On-site; USD 26,000 - 36,000; Full time

Job summary

Tiffany & Co. is hiring a Jewelry Washer in Whippany, NJ. You will clean, inspect, and prepare jewelry merchandise using wash lines, ultrasonic units, and steam equipment, ensuring quality before moving to servicing or fulfillment.

Work closely with polishing, engraving, stock repair, distribution, and quality teams to maintain production efficiency and a safe work environment while tracking activity and completing documentation.

Qualifications

• High School Diploma or equivalent required.
• 1–2 years in a technical, manufacturing, production, or servicing environment.
• Attention to detail with commitment to quality and craftsmanship.
• Strong organizational and time management skills.
• Effective communication and teamwork in a fast-paced setting.
• Ability to follow procedures, learn new processes, and adapt to priorities.
• Able to multitask while maintaining accuracy.
• Independent work capability with cross-functional support.
• Overtime, evenings, weekends, and peak periods may be required.
• Lift up to 35 pounds; occasionally up to 50 pounds.

Responsibilities

• Clean and process Tiffany & Co. merchandise using wash lines, ultrasonic units, steam, and other approved cleaning technologies.
• Ensure efficient processing while upholding Tiffany & Co. quality and craftsmanship standards.
• Inspect merchandise for defects, residue, or servicing concerns before release to the next stage.
• Maintain productivity and accurately process workload to support turnaround goals.
• Track production activity and complete required documentation for reporting.
• Partner with polishers, hand engravers, stock repair, and other teams to support daily production.
• Provide logistical and administrative support to move merchandise through servicing.
• Maintain organized workstations and promote efficient production flow.
• Operate and monitor wash line, ultrasonic, steam, and related cleaning equipment.
• Report equipment concerns and coordinate preventive maintenance.
• Monitor supplies and communicate replenishment needs.
• Contribute to continuous improvement initiatives to enhance productivity and quality.

Skills

Attention to detail

Organizational skills

Time management

Communication

Follow procedures

Multitasking

Independent work

Team collaboration

Flexibility

Safety awareness

Education

High School Diploma or equivalent

Tools

Industrial wash line

Ultrasonic cleaning

Steam equipment

PKMS

Job description

The Jewelry Washer is responsible for the cleaning, inspection, and preparation of Tiffany & Co. merchandise utilizing industrial wash line, ultrasonic, steam, and specialty cleaning equipment. This role supports Product Services by ensuring merchandise is processed efficiently and meets Tiffany & Co.’s uncompromising quality standards prior to advancing through the servicing or fulfillment process.

Working closely with Hand Engraving, Polishing, Stock Repair, Distribution, and Quality teams, the Jewelry Washer performs cleaning, inspection, order tracking, and operational support while maintaining production efficiency, equipment readiness, and a safe work environment.

What You'll Do:

• Clean and process Tiffany & Co. merchandise utilizing wash line systems, ultrasonic cleaning units, steam equipment, and other approved cleaning technologies.
• Ensure merchandise is processed efficiently while maintaining Tiffany & Co.’s standards for quality, presentation, and craftsmanship.
• Inspect merchandise throughout the cleaning process to identify defects, residue, damage, or servicing concerns prior to release to the next production stage.
• Maintain departmental productivity standards while accurately processing assigned workload and supporting production turnaround goals.
• Track production activity and complete required documentation to support operational reporting and workflow visibility.

Operational & Production Support

• Partner with Polishers, Hand Engravers, Stock Repair, and other Product Services teams to support daily production requirements and workflow priorities.
• Provide logistical and administrative support that ensures merchandise moves efficiently throughout the servicing process.
• Adapt to changing business priorities by providing operational support across Product Services and Distribution functions as needed.
• Maintain organized workstations and staging areas that promote efficient production flow and inventory control.
• Operate, monitor, and maintain wash line, ultrasonic, steam, and related cleaning equipment to ensure consistent operational performance.
• Partner with Facilities and department leadership to report equipment concerns, coordinate preventative maintenance, and support equipment reliability.
• Monitor cleaning supplies and consumables while communicating replenishment needs to leadership.
• Contribute to continuous improvement initiatives that enhance productivity, quality, equipment performance, and operational efficiency.

Quality & Compliance

• Perform quality inspections to verify merchandise cleanliness and readiness for subsequent servicing operations.
• Escalate quality concerns, damaged merchandise, or processing discrepancies to department leadership.
• Maintain accurate production records while ensuring compliance with departmental procedures and operational standards.

Safety & Workplace Excellence

• Maintain a safe, clean, and organized work environment by consistently following all Tiffany & Co. safety policies and operational procedures.
• Properly utilize personal protective equipment (PPE) and safely operate all cleaning equipment.
• Promptly report safety concerns, equipment malfunctions, or operational issues to department leadership.
• Support a collaborative work environment that promotes operational excellence, accountability, and teamwork.

Required Qualifications:

• High School Diploma or equivalent required.
• One to two years of experience in a technical, manufacturing, production, or servicing environment.
• Strong attention to detail with a commitment to quality and craftsmanship.
• Excellent organizational and time management skills.
• Ability to communicate effectively and collaborate within a team-oriented environment.
• Ability to follow detailed procedures, learn new processes, and adapt to changing business priorities.
• Demonstrated ability to multitask while maintaining accuracy in a fast-paced production environment.
• Ability to work independently with minimal supervision while supporting cross-functional operations.
• Flexibility to work overtime, evenings, weekends, and peak business periods as operational needs require.
• Ability to routinely lift up to 35 pounds and occasionally lift up to 50 pounds.
• Commitment to following all Tiffany & Co. safety, security, and operational procedures.

Preferred Qualifications:

• Experience operating industrial wash line, ultrasonic, steam, or similar cleaning equipment.
• Working knowledge of PKMS or other warehouse and production management systems.
• Experience supporting luxury manufacturing, jewelry servicing, or technical production operations.
• Familiarity with Product Services, Distribution, or Stock Repair workflows.
• Demonstrated commitment to operational excellence and exceptional client service.

The hiring range for this position ranges from $19- $26/hr. The rate of pay offered will be dependent upon candidates’ relevant skills and experience.

Founded in 1837 by Charles Lewis Tiffany in New York City, Tiffany & Co. is one of the world’s most prestigious houses for jewelry and accessories. Love has been the driving force of Tiffany & Co. since its inception, uniting the jeweler’s core values of inventiveness, craft and joy in designs that endure across generations.
As a global pioneer in the art of fine jewelry, Tiffany has spent almost two centuries perfecting its craft and setting benchmarks within the industry. It is through this unwavering vow to excellence and expertise, to heritage and innovation, to optimism and possibility that Tiffany continues its legacy, creating designs that inspire people to express and celebrate the many facets of love.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.