Jewelry Store Operations Leader

Signet Jewelers; Burlington (MA); On-site; USD 23,000 - 36,000; Full time

Job summary

Signet Jewelers’ Jared Assistant General Manager in Burlington, MA serves as the acting General Manager in their absence, supervising store staff and driving customer satisfaction and sales. You will help coach teams, oversee daily operations, and ensure policies are followed to protect profits while delivering a high-quality shopping experience.

The role requires strong leadership, deep product knowledge, and the ability to manage inventory, training, and customer-facing processes.

Qualifications

• Ability to achieve outstanding sales performance.
• Professional approach and image.
• Excellent interpersonal communication skills.
• Willingness to lead and coach a team.

Responsibilities

• Assumes duties of General Manager in their absence.
• Drive customer satisfaction as a top priority.
• Exert effort to meet store sales projections.
• Assist in training and meetings; participate in recruiting and selection.
• Ensure store policies and procedures are followed to protect profits.
• Develop product knowledge and communicate features, warranties and services.
• Monitor inventory, displays and ticketing for accuracy.
• Respond to customer complaints promptly and courteously.

Skills

Sales excellence

Professional image

Interpersonal skills

Team leadership

Organizational skills

Decision making

Customer service

Product knowledge

Reliability

Job description

Signet Jewelers’ Jared Assistant General Manager in Burlington, MA serves as the acting General Manager in their absence, supervising store staff and driving customer satisfaction and sales. You will help coach teams, oversee daily operations, and ensure policies are followed to protect profits while delivering a high-quality shopping experience.

The role requires strong leadership, deep product knowledge, and the ability to manage inventory, training, and customer-facing processes.