Jewelry/Store Manager

Kroger; Springfield (OR); On-site; USD 65,000 - 90,000; Full time

Job summary

Fred Meyer Jewelers in Springfield, Oregon seeks a store supervisor to lead the entire location, drive growth, and motivate the sales team. The role emphasizes outstanding customer service, inventory and staff scheduling, and adherence to safety and corporate policies.

You will recruit, onboard and develop staff while maintaining profitability and meeting sales targets, upholding the company values of respect, integrity and diversity.

Qualifications

• Bachelor's degree in business or related field plus 6 months of Fred Meyer Jewelers assistant manager experience
• 2 years of retail jewelry experience or equivalent education/experience
• Must be at least 18 years old
• Ability to pass drug test
• Maintain confidentiality
• Attention to detail and accuracy
• Organize and prioritize multiple tasks/projects
• Familiarity with industry terms and processes
• Commitment to ongoing education
• Valid driver's license
• DCA courses completed within a year of hire

Responsibilities

• Model Customer 1st behavior and deliver excellent service
• Achieve growth and sales targets by managing the store sales team
• Maintain profitability through sales and proper shrink and expense control
• Interview, hire and recruit in the community
• Onboard, train and oversee development of store associates
• Prepare talent for advancement and growth
• Supervise inventory and coordinate operations
• Display merchandise according to merchandising plans and maintain fixtures
• Write and manage store schedules
• Ensure proper service by the goldsmith and watchmaker
• Communicate market trends and competitor activity to staff
• Collaborate with host store in Kroger Marketplace format
• Be flexible with shifts and holidays
• Travel to off-site trainings and meetings

Skills

Management experience

Microsoft Outlook

First Place

Act

Project teams

Education

Bachelor's degree in business or related field

Diamond Council of America (DCA) courses within 1 year

Tools

First Place

Act

Microsoft Outlook

Job description

Position Summary

Serve as the primary supervisor for entire location. Maximize the financial performance of the store; achieve growth and sales targets by successfully managing, training and motivating the sales team. Create an emotional connection between Fred Meyer Jewelers and customers through engagement and communication during every shopping occasion in store and online. Fred Meyer also requires that all associates perform all tasks in a safe manner consistent with corporate policies and state and federal laws. Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
• Achieve growth and sales targets by successfully managing the store sales team
• Maintain profitability of location through sales and proper shrink and expense control
• Interview, hire and recruit in the community to maintain pool of highly qualified candidates
• Onboard, train and oversee development of store associates; know current talent and prepare talent for advancement and growth
• Achieve store targets that drive sales (e.g., credit applications, protection plans and Diamond Design Parties)
• Conduct monthly staff meetings as well as weekly and monthly touch bases with each associate
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports; hold team responsible and accountable for results
• Coordinate the operations functions of location
• Plan, organize, and supervise inventory process
• Display merchandise and promotional materials in accordance with corporate merchandising plans; responsible for maintenance of store fixtures
• Write store schedule to meet the needs of the business
• Verify proper service is delivered to customers by the goldsmith and watchmaker
• Verify that price changes, recalls, and stock balance are up-to-date
• Communicate current market trends and competitors activities to associates
• Partner with the host store when located inside of a Kroger Marketplace format store
• Maintain flexibility to work any shift and holidays
• Travel to off-site training events as well as division or regional meetings
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Desired Previous Job Experience

• Knowledge of Fred Meyer Jewelers policies, procedures, and organizational structure
• 2 years management experience
• Proficiency with Microsoft Outlook, First Place, Act, intranet/internet systems
• Experience directing /participating on project teams

Minimum Position Qualifications/Education

• Bachelors degree in business or related field, plus a minimum of 6 months of experience as a Fred Meyer Jewelers assistant manager
• 2 years of retail jewelry experience; or combination of relevant education and experience
• Minimum 18 years of age
• Ability to pass drug test
• Maintain confidentiality
• Accuracy/attention to detail
• Ability to organize/prioritize a variety of tasks/projects
• Familiarity with industry/technical terms and processes
• Ability to continue education, as necessary
• Valid driver's license
• Diamond Council of America (DCA) courses completed within a year from being hired to this position