JEWELRY/ASST MANAGER

Kroger; Klamath Falls (OR); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off and holidays

Flexible scheduling

Job summary

Kroger (Fred Meyer Jewelers) is seeking a manager-level employee to assist the store manager, supervise in their absence, and drive sales at the 2655 Shasta Way location in Klamath Falls, OR. The role focuses on maximizing profits, staff mentoring, and delivering a premium jewelry experience to customers in-store and online.

Ideal candidates will have jewelry sales experience, leadership ability, and knowledge of company policies, with a willingness to travel for coverage as needed.

Qualifications

• High school diploma or GED with 1 year jewelry sales experience or equivalent education/experience.
• Minimum 18 years of age; able to pass drug test; maintain confidentiality.
• Diamond Council of America (DCA) courses completed within a year of hire.

Responsibilities

• Model Customer 1st behavior and deliver excellent customer service.
• Maintain profitability and control shrink and expenses.
• Achieve personal sales targets and drive jewelry sales.
• Support store manager in training and development of sales professionals.
• Foster clienteling to build emotional connections with customers.

Skills

Customer service

Sales leadership

Team leadership

Communication

Problem solving

Education

High school diploma or GED

Tools

Microsoft Outlook

First Place

Act

Intranet

Job description

Job Description

Position Summary: Assist the store manager with daily tasks. Act as the supervisor for the location in the absence of the store manager. Maximize financial performance of the store. Assist the store manager to achieve growth and sales targets by successfully managing and motivating sales team. Create an emotional connection between Fred Meyer Jewelers and our customers through engagement and communication, during every shopping occasion in store and online. Achieve personal sales targets. Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion and safety of self and others.

Responsibilities

Essential Job Functions

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
• Maintain profitability of location through sales and proper shrink and expense control
• Achieve personal sales targets by turning every customers lifes meaningful moments into a celebration by offering a fine jewelry experience that is approachable, special and lasting
• Support store manager in training and development of sales professionals; follow-up on initial onboarding training of new team members
• Achieve personal targets that drive sales (e.g., credit applications, protection plan and Diamond Design Parties)
• Foster life-long emotional connections with customers by clienteling
• Support the coordination of the operations functions
• Display merchandise and promotional materials in accordance with corporate merchandising plans
• Advise customers on quality, cuts, and/or value of jewelry and gems and assist in selecting mountings and/or settings for gems
• Provide product knowledge, features and benefits to customers when presenting merchandise
• Estimate repairs and inspect/clean customer jewelry
• Perform watch battery replacements and band adjustments
• Suggest designs for custom jewelry
• Follow receiving and processing procedures
• Maintain overstock/understock conditions to retain ordering system integrity
• Maintain daily/weekly sales and take appropriate action
• Respond to customer comments/complaints
• Complete customer incident and associate incident/accident report forms
• Participate in inventory process
• Complete case counts
• Assist with and process time and attendance
• Develop staff scheduling and enter weekly work schedule for associates
• Assist with special maintenance arrangements for location
• Maintain flexibility to work any shift, including holidays and overtime
• Travel to other store locations to provide back-up coverage on an occasional basis
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Qualifications

Desired Previous Job Experience

• Knowledge of Fred Meyer Jewelers policies, procedures
• Management experience
• Proficiency with Microsoft Outlook, First Place, Act , Intranet
• Experience directing/participating on project teams

Minimum Position Qualifications/Education:�

• High school diploma or general education degree (GED) plus a minimum of 6 months Fred Meyer experience and 1 year jewelry sales experience; or combination of relevant education and experience
• Minimum 18 years of age
• Ability to pass drug test
• Maintain confidentiality
• Accuracy/attention to detail
• Ability to organize/prioritize tasks/projects
• Diamond Council of America (DCA) courses completed within a year from being hired to this position

Job Info

• Job Identification 239633
• Job Category Fred Meyer Jewelers
• Posting Date 10/12/2026, 04:05 PM
• Locations 2655 Shasta Way, Klamath Falls, OR, 97603, US (On-site)

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay