JEWELRY/STORE MANAGER

Fred Meyer Jewelers, Incorporated; Oregon; On-site; USD 65,000 - 95,000; Full time

Job summary

Fred Meyer Jewelers, Incorporated is seeking a Store Supervisor to lead the entire location, drive sales growth, and develop the sales team while ensuring safety and adherence to corporate policies. The role emphasizes customer engagement in-store and online, with responsibility for profitability and operations.

The ideal candidate will have a Bachelor’s degree in business or related field, plus experience in retail jewelry, and will manage staffing, training, and performance to meet store

Qualifications

• Bachelor's degree in business or related field; plus 6 months as Fred Meyer Jewelers assistant manager
• 2 years of retail jewelry experience; or combination of relevant education and experience
• Minimum 18 years of age; ability to pass drug test
• Diamond Council of America (DCA) courses completed within a year from being hired to this position

Responsibilities

• Model Customer 1st behavior and deliver excellent customer service
• Achieve growth and sales targets by managing the store sales team
• Maintain store profitability through sales and expense control
• Interview, hire and recruit to maintain a strong candidate pool
• Onboard, train and oversee development of store associates
• Schedule management and supervision of inventory and operations
• Coordinate store operations and communicate market trends to staff
• Travel to off-site training events and division meetings
• Must be able to perform essential functions with/without accommodation

Skills

Leadership

Customer service

Training

Team motivation

Organizational skills

Education

Bachelor's degree in business or related field

Tools

Microsoft Outlook

First Place

Act

Intranet/Internet systems

Job description

Position Summary

Serve as the primary supervisor for entire location. Maximize the financial performance of the store; achieve growth and sales targets by successfully managing, training and motivating the sales team. Create an emotional connection between Fred Meyer Jewelers and customers through engagement and communication during every shopping occasion in store and online. Fred Meyer also requires that all associates perform all tasks in a safe manner consistent with corporate policies and state and federal laws. Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion and safety.

Position Summary

Serve as the primary supervisor for entire location. Maximize the financial performance of the store; achieve growth and sales targets by successfully managing, training and motivating the sales team. Create an emotional connection between Fred Meyer Jewelers and customers through engagement and communication during every shopping occasion in store and online. Fred Meyer also requires that all associates perform all tasks in a safe manner consistent with corporate policies and state and federal laws. Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion and safety.

Desired Previous Job Experience

• Knowledge of Fred Meyer Jewelers policies, procedures, and organizational structure
• 2 years management experience
• Proficiency with Microsoft Outlook, First Place, Act, intranet/internet systems
• Experience directing /participating on project teams

Minimum Position Qualifications/Education

• Bachelors degree in business or related field, plus a minimum of 6 months of experience as a Fred Meyer Jewelers assistant manager
• 2 years of retail jewelry experience; or combination of relevant education and experience
• Minimum 18 years of age
• Ability to pass drug test
• Maintain confidentiality
• Accuracy/attention to detail
• Ability to organize/prioritize a variety of tasks/projects
• Familiarity with industry/technical terms and processes
• Ability to continue education, as necessary
• Valid driver's license
• Diamond Council of America (DCA) courses completed within a year from being hired to this position

Essential Job Functions

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
• Achieve growth and sales targets by successfully managing the store sales team
• Maintain profitability of location through sales and proper shrink and expense control
• Interview, hire and recruit in the community to maintain pool of highly qualified candidates
• Onboard, train and oversee development of store associates; know current talent and prepare talent for advancement and growth
• Achieve store targets that drive sales (e.g., credit applications, protection plans and Diamond Design Parties)
• Conduct monthly staff meetings as well as weekly and monthly touch bases with each associate
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports; hold team responsible and accountable for results
• Coordinate the operations functions of location
• Plan, organize, and supervise inventory process
• Display merchandise and promotional materials in accordance with corporate merchandising plans; responsible for maintenance of store fixtures
• Write store schedule to meet the needs of the business
• Verify proper service is delivered to customers by the goldsmith and watchmaker
• Verify that price changes, recalls, and stock balance are up-to-date
• Communicate current market trends and competitors activities to associates
• Partner with the host store when located inside of a Kroger Marketplace format store
• Maintain flexibility to work any shift and holidays
• Travel to off-site training events as well as division or regional meetings
• Must be able to perform the essential functions of this position with or without reasonable accommodation