JEWELRY/ASST MANAGER

Krogerdc; Burien (WA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Tuition reimbursement

Employee discounts

Employee Assistance Program

Job summary

Krogerdc is looking for a Sales Supervisor at the Burien location. Responsibilities include supporting the store manager, maximizing store performance, and enhancing customer engagement. Candidates should have a High School diploma, previous retail or jewelry experience, and strong management skills. The role offers extensive benefits including healthcare coverage, flexible scheduling, and tuition reimbursement, making it an excellent opportunity for career growth.

Qualifications

• Knowledge of Fred Meyer Jewelers policies and procedures.
• Proven ability to manage and motivate a sales team.
• Strong attention to detail and ability to maintain confidentiality.

Responsibilities

• Assist the store manager with daily tasks and supervision.
• Achieve personal sales targets and support team sales.
• Foster emotional connections with customers through engagement.

Skills

Customer service

Sales performance

Management experience

Communication skills

Time management

Education

High school diploma or GED

6 months of Fred Meyer experience

1 year jewelry sales experience

Tools

Microsoft Outlook

First Place

Act

Intranet

Job description

Assist the store manager with daily tasks. Act as the supervisor for the location in the absence of the store manager. Maximize financial performance of the store. Assist the store manager to achieve growth and sales targets by successfully managing and motivating sales team. Create an emotional connection between Fred Meyer Jewelers and our customers through engagement and communication, during every shopping occasion in store and online. Achieve personal sales targets. Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion and safety of self and others.

Responsibilities

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
• Maintain profitability of location through sales and proper shrink and expense control
• Achieve personal sales targets by turning every customers lifes meaningful moments into a celebration by offering a fine jewelry experience that is approachable, special and lasting
• Support store manager in training and development of sales professionals; follow-up on initial onboarding training of new team members
• Achieve personal targets that drive sales (e.g., credit applications, protection plan and Diamond Design Parties)
• Foster life‑long emotional connections with customers by clienteling
• Support the coordination of the operations functions
• Display merchandise and promotional materials in accordance with corporate merchandising plans
• Advise customers on quality, cuts, and/or value of jewelry and gems and assist in selecting mountings and/or settings for gems
• Provide product knowledge, features and benefits to customers when presenting merchandise
• Estimate repairs and inspect/clean customer jewelry
• Perform watch battery replacements and band adjustments
• Suggest designs for custom jewelry
• Follow receiving and processing procedures
• Maintain overstock/understock conditions to retain ordering system integrity
• Maintain daily/weekly sales and take appropriate action
• Respond to customer comments/complaints
• Complete customer incident and associate incident/accident report forms
• Participate in inventory process
• Complete case counts
• Assist with and process time and attendance
• Develop staff scheduling and enter weekly work schedule for associates
• Assist with special maintenance arrangements for location
• Maintain flexibility to work any shift, including holidays and overtime
• Travel to other store locations to provide back‑up coverage on an occasional basis
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Qualifications

• Desired Previous Job Experience:
  • Knowledge of Fred Meyer Jewelers policies, procedures
  • Management experience
  • Proficiency with Microsoft Outlook, First Place, Act , Intranet
  • Experience directing/participating on project teams
• Minimum Position Qualifications/Education:
  • High school diploma or general education degree (GED) plus a minimum of 6 months Fred Meyer experience and 1 year jewelry sales experience; or combination of relevant education and experience
  • Minimum 18 years of age
  • Ability to pass drug test
  • Maintain confidentiality
  • Accuracy/attention to detail
  • Ability to organize/prioritize tasks/projects
  • Diamond Council of America (DCA) courses completed within a year from being hired to this position

Benefits

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

Job Info

• Job Identification 183232
• Job Category Fred Meyer Jewelers
• Posting Date 04/21/2026, 03:42 PM
• Locations 14300 1st Ave S, Burien, WA, 98168, US (On-site)