JEWELRY/STORE MANAGER

Kroger Co.; Medford (OR); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Healthcare coverage

Tuition reimbursement up to 21000 USD

Employee discounts

Job summary

Kroger Co. in Medford, OR seeks a Store Manager for Fred Meyer Jewelers to supervise the location, drive sales, and manage expenses. You will coach the sales team, plan inventories, and ensure safety and policy compliance.

You will recruit, onboard, train, and develop associates, meet targets for credit applications and services, and coordinate merchandising according to corporate plans. Leadership and jewelry retail experience are required.

Qualifications

• Bachelor's degree in business or related field.
• 2 years of retail jewelry experience; or combination of relevant education and experience.
• 2 years management experience; ability to recruit and develop talent.
• Proficiency with Outlook, First Place, Act and basic intranet systems.

Responsibilities

• Model Customer 1st behavior and drive excellent service.
• Achieve growth and sales targets by leading the store sales team.
• Maintain profitability through shrink and expense control.
• Interview, hire and recruit locally to maintain a strong candidate pool.
• Onboard, train and oversee development of store associates; prepare talent for advancement.
• Meet store targets that drive sales (credit applications, protection plans).
• Conduct regular staff meetings and one-on-one coaching.
• Coordinate store operations and inventory processes.
• Display merchandise and maintain fixtures per merchandising plans.
• Write store schedules to meet business needs.
• Ensure proper service by the goldsmith and watchmaker.
• Verify price changes, recalls and stock balance.
• Communicate market trends and competitors to associates.
• Collaborate with host store when inside Kroger Marketplace format.
• Maintain flexibility to work any shift and holidays; travel to training and meetings.

Skills

Leadership

Customer service

Communication

Education

Bachelor's degree in business or related field

Tools

Microsoft Outlook

First Place

Act

Job description

Serve as the primary supervisor for entire location. Maximize the financial performance of the store; achieve growth and sales targets by successfully managing, training and motivating the sales team. Create an emotional connection between Fred Meyer Jewelers and customers through engagement and communication during every shopping occasion in store and online. Fred Meyer also requires that all associates perform all tasks in a safe manner consistent with corporate policies and state and federal laws. Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

Essential Job Functions:

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
• Achieve growth and sales targets by successfully managing the store sales team
• Maintain profitability of location through sales and proper shrink and expense control
• Interview, hire and recruit in the community to maintain pool of highly qualified candidates
• Onboard, train and oversee development of store associates; know current talent and prepare talent for advancement and growth
• Achieve store targets that drive sales (e.g., credit applications, protection plans and Diamond Design Parties)
• Conduct monthly staff meetings as well as weekly and monthly touch bases with each associate
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports; hold team responsible and accountable for results
• Coordinate the operations functions of location
• Plan, organize, and supervise inventory process
• Display merchandise and promotional materials in accordance with corporate merchandising plans; responsible for maintenance of store fixtures
• Write store schedule to meet the needs of the business
• Verify proper service is delivered to customers by the goldsmith and watchmaker
• Verify that price changes, recalls, and stock balance are up-to-date
• Communicate current market trends and competitors activities to associates
• Partner with the host store when located inside of a Kroger Marketplace format store
• Maintain flexibility to work any shift and holidays
• Travel to off-site training events as well as division or regional meetings
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Qualifications

Desired Previous Job Experience:

• Knowledge of Fred Meyer Jewelers policies, procedures, and organizational structure
• 2 years management experience
• Proficiency with Microsoft Outlook, First Place, Act, intranet/internet systems
• Experience directing /participating on project teams

Minimum Position Qualifications/Education:

• Bachelors degree in business or related field, plus a minimum of 6 months of experience as a Fred Meyer Jewelers assistant manager
• 2 years of retail jewelry experience; or combination of relevant education and experience
• Minimum 18 years of age
• Ability to pass drug test
• Maintain confidentiality
• Accuracy/attention to detail
• Ability to organize/prioritize a variety of tasks/projects
• Familiarity with industry/technical terms and processes
• Ability to continue education, as necessary
• Valid driver's license
• Diamond Council of America (DCA) courses completed within a year from being hired to this position

Job Info

• Job Identification 243248
• Job Category Fred Meyer Jewelers
• Posting Date 10/21/2026, 04:01 PM
• Locations 2424 Crater Lake Hwy, Medford, OR, 97504, US (On-site)

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• – A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• – Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• – Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
• – Valuable associate discounts on purchases, including food, travel, technology and so much more.
• – Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• – Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you.