Jewelry Sales Lead | Coach, Connect & Exceed Targets

Pandora Jewelry; Walnut Creek (CA); On-site; USD 28,000 - 30,000; Full time

Job summary

Pandora Jewelry, at Macy's Broadway Walnut Creek, is seeking a Sales Lead to embody the Pandora brand and drive in-store success. You will support Managers and Sales Associates, deliver exceptional customer experiences, and build lasting brand loyalty through product knowledge.

We offer a competitive base with potential bonuses, and a flexible schedule that includes nights, weekends, and holidays. Experience in a high-performance selling environment is required.

Qualifications

• Minimum 2 years in a high-performance selling environment.
• Excellent communication, written and verbal.
• Ability to connect with customers at all levels.
• Strong business acumen and analytical thinking.
• Proficient with Microsoft Office 365 and POS systems.
• Able to stand for extended periods and lift 50+ pounds.

Responsibilities

• Exceed store sales goals by building genuine connections with customers.
• Embrace brand culture and act as a brand ambassador.
• Deliver exceptional customer experiences with product knowledge.
• Coach and inspire sales team; provide real-time feedback.
• Assist managers and sales associates to drive store success.

Skills

Customer service

Sales

Communication skills

Time management

Analytical thinking

Tools

POS systems

MS Office 365

Job description

Pandora Jewelry, at Macy's Broadway Walnut Creek, is seeking a Sales Lead to embody the Pandora brand and drive in-store success. You will support Managers and Sales Associates, deliver exceptional customer experiences, and build lasting brand loyalty through product knowledge.

We offer a competitive base with potential bonuses, and a flexible schedule that includes nights, weekends, and holidays. Experience in a high-performance selling environment is required.