Jewelry Sales Associate — Luxury Experience & Growth

Brilliant Earth; New York; On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Career Growth

Set Schedule

Diverse, mission-minded team

Employee Discounts

401k match

Paid Time Off

Parental Leave

Disability and Life insurance

Job summary

Brilliant Earth is hiring a Sales Associate at Roosevelt Field in New York. You will guide customers through the purchasing journey using in-person and virtual appointments, live chat, and phone support, delivering a high-end, personalized experience.

You’ll work full-time, weekends included, in-store, with a focus on meeting revenue targets and upholding Brilliant Earth's sustainable, transparent brand values. Training and benefits accompany a strong team environment.

Qualifications

• Experience in luxury retail or high-end products.
• Ability to meet/exceed sales targets in a fast-paced environment.
• Excellent communication and relationship-building skills.

Responsibilities

• Guide customers through purchasing decisions via in-person and virtual appointments, emails, chats, and calls.
• Manage high volume of incoming inquiries and maintain a luxury customer experience.
• Greet customers, assist through the purchasing process, and educate on post-sale services.

Skills

Sales excellence

Customer service

Luxury sales

Communication

ERP/CRM usage

Tools

CRM systems

ERP system

Job description

Brilliant Earth is hiring a Sales Associate at Roosevelt Field in New York. You will guide customers through the purchasing journey using in-person and virtual appointments, live chat, and phone support, delivering a high-end, personalized experience.

You’ll work full-time, weekends included, in-store, with a focus on meeting revenue targets and upholding Brilliant Earth's sustainable, transparent brand values. Training and benefits accompany a strong team environment.