Jewelry Operations Associate

060 SAKS & CO LLC; New York, San Francisco (NY, CA); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical Vision Dental benefits

Associate discount

Job summary

Saks is seeking a Jewelry Operations Associate to support all operational functions in the Jewelry Department. Responsibilities include processing new merchandise, returns to vendors, transfers, repairs, and trunk shows, plus ensuring inventory accuracy and duties on the sales floor.

The role requires quick system learning, jewelry knowledge, and a Bachelor's degree or equivalent experience. Full-time position with benefits and opportunities across luxury retail operations.

Qualifications

• Bachelor's degree or equivalent experience.
• Ability to learn systems, jewelry standards, and IT applications.
• Strong audience engagement and strategic thinking.
• Willingness to support daily operations.

Responsibilities

• Receive, verify, and properly book all jewelry in accordance with company standards.
• Ensure all merchandise is entered into the case count system after it has been received.
• Retrieve and process all merchandise to be returned to the vendor or transferred with tracking numbers.
• Maintain a repair log and track repairs sent to the vendor or local shop.
• Submit repair invoices to Accounts Payable with proper documentation.
• Receive merchandise for trunk shows and verify count and condition against manifest.
• Assist trunk show setup/take-down and recap results.
• Ensure case counts are completed and discrepancies reconciled.
• Reticket merchandise with unreadable tags.
• Prepare special order requests and submit to buyers.
• Assist Selling Manager on the selling floor as needed.

Skills

Audience engagement

Strategic thinking

Creativity

Ability to learn systems

Education

Bachelor's degree or equivalent experience

Job description

Salary Range $19.61 - $24.51*

Job Description

What This Position is All About

Under direction from the Jewelry Selling Manager, the Jewelry Operations Associate is responsible for supporting all operational functions of the Jewelry Department, including but not limited to processing new merchandise, processing return to vendor and transfer transactions, processing repairs, organizing trunk shows, performing daily case counts and inventory maintenance, and conducting special communications with the Corporate Buying Team.

Who You Are

• A towering strength at winning over an audience with their perspective
• A thought leader, capable of creating a breakthrough strategy or transformative approach to the most complex challenges
• A thought leader, trusted for inventive and game changing ideas to even the most complex challenges, constantly seeks improvement and new ways to do things by challenging convention

You Also Have

• Ability to quickly learn systems, jewelry standards, and IT applications
• Bachelor's degree, or equivalent experience

Responsibilities

• Receive, verify, and properly book all jewelry in accordance with company standards (photocopy all fine jewelry, reconcile all PO issues with the buying office)
• Ensure all merchandise is entered into the case count system after it has been received
• Retrieve and process all merchandise to be returned to the vendor or transferred in accordance with company standards (properly pack merchandise, retrieve a tracking number for all outbound shipments)
• Maintain a repair log, check merchandise in/out and track all repairs sent to the vendor or local shop
• Submit repair invoices with proper documentation to Accounts Payable
• Receive all merchandise for trunk shows and verify the number and condition of the pieces against the manifest list
• Assist in trunk show set-up/take-down, compile results and recap the trunk show business
• Ensure case counts are completed and all discrepancies are reconciled
• Reticket all merchandise without tickets (returns or anything with a non-readable tag)
• Prepare all special order requests and submit to buyers
• Assist Selling Manager and associates on the selling floor as necessary
• Ensure the department is stocked with supplies
• Other store initiatives as assigned by management
• Ad hoc responsibilities as needed

Your Life and Career at SFA

Be a part of a team of disruptors focused on stores and redefining the luxury experience.

Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate.

A culture that promotes a healthy, fulfilling work/life balance.

Benefits

• Benefits package for all eligible full-time Associates (including medical, vision and dental)
• An amazing Associate discount

SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

SFA welcomes all applicants for this position.

Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.

Compensation

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.

Saks is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. On its website and app, Saks offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally.