Jewelry Expert

Braswell-; Little Rock (AR); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Gym Membership

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Tuition assistance

Vision insurance

Wellness resources

Job summary

Braswell & Son in Little Rock seeks a fine jewelry sales associate to test precious metals, grade gemstones, verify authenticity of luxury watches, and price items. You will greet customers, describe items, and enter details in our POS system, building relationships that encourage repeat business.

Formal gemology training and hands-on testing experience are highly valued, as is the ability to calculate melt value from spot prices.

Qualifications

• 3+ years of fine jewelry sales experience.
• Formal training in gemology or jewelry.
• Hands-on experience testing gold and grading stones.
• Ability to calculate melt value from spot price.
• Comfort with computers, POS systems, and testing tools.
• At least 18 years old and able to pass a background check.

Responsibilities

• Test gold, silver, and platinum using approved methods.
• Grade diamonds and gemstones for cut, color, clarity, and carat.
• Tell natural diamonds from lab-grown stones and simulants.
• Figure melt value using spot price, karat, and weight.
• Price items using company guidelines and market data.
• Greet customers quickly and listen before assisting.
• Show merchandise and describe condition and value honestly.
• Ask for the sale and build relationships that bring customers back.
• Inspect luxury watches and check authenticity.
• Enter full item details in the POS system.
• Price jewelry and provide direction for stores company-wide.
• Speak up if an item seems stolen or suspicious.
• Share knowledge and help train coworkers.

Skills

Fine jewelry sales

Customer service

Bilingual English/Spanish

Education

Gemology or jewelry training

Formal gemology certification

Tools

POS systems

Testing tools

Job description

Benefits:

• Gym Membership
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance
• Vision insurance
• Wellness resources

Who We Are

Braswell & Son started in 1979 as a small jewelry store in Little Rock. Today we are a luxury pawnbroker with eight stores in Arkansas and Tennessee. We are still family owned. We specialize in fine jewelry, luxury watches, and designer handbags, with a focus on jewelry and high end timepieces.

What You Will Do

• Test gold, silver, and platinum using approved methods, such as acid tests and electronic testers.
• Grade diamonds and gemstones for cut, color, clarity, and carat weight.
• Tell natural diamonds apart from lab-grown stones and simulants.
• Figure melt value using the daily spot price, karat purity, and weight.
• Price items using company guidelines and current market data.
• Greet every customer within five seconds. Listen first, then help.
• Show merchandise and describe its condition and value honestly.
• Ask for the sale and build relationships that bring customers back.
• Inspect luxury watches and check them for authenticity.
• Enter full, accurate item details in our POS system.
• Price jewelry and give direction for stores company wide.
• Speak up right away if an item seems stolen, altered, or suspicious.
• Share what you know. Help train coworkers on testing and grading.

What You Bring

Required

• [3+] years of fine jewelry sales experience
• Formal training in gemology or jewelry
• Hands-on experience testing gold and grading stones
• Ability to calculate melt value from spot price
• Comfort with computers, POS systems, and testing tools
• At least 18 years old and able to pass a background check

A Big Plus

• GIA credential (such as Graduate Gemologist or Applied Jewelry Professional)
• AGS credential
• Knowledge of luxury watches and brands
• Pawn, estate, or buying experience
• Bilingual in English and Spanish

How You Live Our Values

• Excellence: You test every item. You never guess.
• Passion: Customers can tell you love this work.
• Integrity: You grade and price honestly, even when it costs a sale.
• Initiative: You see what needs doing and you do it.
• Community: Every customer gets the same respect, whether buying a ring or selling one.

The Fine Print

This is an hourly, non-exempt position. Employment with Braswell & Son is at-will. Braswell & Son is an Equal Opportunity Employer. We do not discriminate based on any trait protected by federal, Arkansas, or Tennessee law.