JEWELRY/ASST MANAGER

Krogerdc; Happy Valley (OR); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Tuition reimbursement

Associate discounts

Job summary

Krogerdc seeks a dedicated Supervisor in Happy Valley, Oregon to assist the store manager with daily operations, focusing on customer engagement and financial performance. Candidates should have experience in jewelry sales or retail management.

Responsibilities include training staff, achieving sales targets, and fostering customer relationships. The position offers benefits such as healthcare coverage, flexible scheduling, and tuition reimbursement.

Qualifications

• Management experience in retail or jewelry sales.
• Knowledge of store policies and procedures.
• Ability to organize and prioritize tasks.

Responsibilities

• Assist the store manager with daily tasks.
• Model customer-first behavior and deliver excellent service.
• Support training and development of sales team.

Skills

Management experience

Knowledge of Fred Meyer Jewelers policies and procedures

Proficiency with Microsoft Outlook, First Place, Act, Intranet

Attention to detail

Customer service skills

Education

High school diploma or GED

6 months Fred Meyer experience and 1 year jewelry sales experience

Job description

Job Description

Position Summary: Assist the store manager with daily tasks. Act as the supervisor for the location in the absence of the store manager. Maximize financial performance of the store. Assist the store manager to achieve growth and sales targets by successfully managing and motivating sales team. Create an emotional connection between Fred Meyer Jewelers and our customers through engagement and communication, during every shopping occasion in store and online. Achieve personal sales targets. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of self and others.

Responsibilities

• Model customer‑first behavior; deliver and encourage other associates to deliver excellent customer service.
• Maintain profitability of location through sales and proper shrink and expense control.
• Achieve personal sales targets by turning every customer’s life‑meaningful moments into a celebration by offering a fine jewelry experience that is approachable, special and lasting.
• Support store manager in training and development of sales professionals; follow up on initial onboarding training of new team members.
• Achieve personal targets that drive sales (e.g., credit applications, protection plan and Diamond Design Parties).
• Foster life‑long emotional connections with customers by clienteling.
• Support the coordination of the operations functions.
• Display merchandise and promotional materials in accordance with corporate merchandising plans.
• Advise customers on quality, cuts, and/or value of jewelry and gems and assist in selecting mountings and/or settings for gems.
• Provide product knowledge, features and benefits to customers when presenting merchandise.
• Estimate repairs and inspect/clean customer jewelry.
• Perform watch battery replacements and band adjustments.
• Suggest designs for custom jewelry.
• Follow receiving and processing procedures.
• Maintain overstock/understock conditions to retain ordering‑system integrity.
• Maintain daily/weekly sales and take appropriate action.
• Respond to customer comments/complaints.
• Complete customer incident and associate incident/accident report forms.
• Participate in inventory process.
• Complete case counts.
• Assist with and process time and attendance.
• Develop staff scheduling and enter weekly work schedule for associates.
• Assist with special maintenance arrangements for location.
• Maintain flexibility to work any shift, including holidays and overtime.
• Travel to other store locations to provide back‑up coverage on an occasional basis.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

• Knowledge of Fred Meyer Jewelers policies and procedures.
• Management experience.
• Proficiency with Microsoft Outlook, First Place, Act, Intranet.
• Experience directing or participating on project teams.
• High school diploma or GED plus a minimum of 6 months Fred Meyer experience and 1 year jewelry sales experience; or a combination of relevant education and experience.
• Minimum 18 years of age.
• Ability to pass a drug test.
• Maintain confidentiality.
• Accuracy/attention to detail.
• Ability to organize and prioritize tasks/projects.
• Diamond Council of America (DCA) courses completed within one year from being hired.

Job Info

• Job Identification 177865
• Job Category Fred Meyer Jewelers
• Posting Date 06/22/2026, 09:47 PM
• Location 8955 SE 82nd Ave, Happy Valley, OR, 97086, US (On‑site)

Benefits

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full‑ and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through the Employee Assistance Program and free, confidential financial tools and coaching.
• Valuable associate discounts on purchases, including food, travel, technology and more.
• Up to $21,000 in tuition reimbursement over your career, through the industry‑leading Continuing Education program.
• Vast potential for growth, through an abundance of industry‑leading training programs and diverse career pathways.