Java Production Support Engineer — Cloud & Enterprise Web Apps

Aktra; McLean (VA); On-site; USD 90,000 - 130,000; Full time

Job summary

Aktra seeks a Java Developer to provide hands-on production support for enterprise web applications, ensuring reliability, performance, availability, and a high-quality digital experience.

This role will troubleshoot production issues, manage dependencies, support releases and integrations, and partner with engineering and business teams to identify root causes and drive continuous improvements across our technology landscape.

Qualifications

• Bachelor’s degree in CS or related field; advanced degree preferred.
• 2+ years of hands-on technology experience delivering high-quality engineering solutions.
• Experience with AWS and cloud-based application development.
• Ability to analyze system architecture and contribute to technical design and planning.
• Experience with CMS platforms such as Acquia, Sitecore, or similar.
• Experience with Drupal knowledge management tools is preferred.
• Strong understanding of digital channels, content delivery and compliance.
• Ability to collaborate with Marketing, HR, Legal and Compliance leadership.
• Ability to manage dependencies across vendors and internal teams.
• Experience with Ping/SSO, Bitbucket Pipelines, Cloudflare, and New Relic.
• Solid understanding of DNS, TLS/SSL, REST APIs, caching, and modern web infra.
• Strong analytical and communicational skills in a fast-paced enterprise environment.

Responsibilities

• Provide hands-on production support for enterprise web applications.
• Troubleshoot production incidents and ensure system reliability and performance.
• Manage dependencies and support releases and integrations.
• Collaborate with engineering and business teams to drive improvements.

Skills

Production support

AWS

REST APIs

Incident management

Cross-functional collaboration

Education

Bachelor’s degree in Computer Science, Information Systems, or related technical discipline

Tools

Bitbucket Pipelines

Cloudflare CDN

New Relic

Ping/SSO

DNS tools

Job description

Aktra seeks a Java Developer to provide hands-on production support for enterprise web applications, ensuring reliability, performance, availability, and a high-quality digital experience.

This role will troubleshoot production issues, manage dependencies, support releases and integrations, and partner with engineering and business teams to identify root causes and drive continuous improvements across our technology landscape.