Java Production Support

ZENITH INFOTEK LLC; Alabama; Hybrid; USD 120,000 - 160,000; Full time

Job summary

Zenith Infotek LLC is seeking a Sr Technical Lead (Production Support) for a remote role focusing on enterprise J2EE applications. You will handle hands-on development and production monitoring using Spring Boot, microservices, cloud technologies, and log aggregation tools like Splunk/ELK.

Strong debugging, communication, and leadership skills are essential. Ideal candidates will have experience with PCF or similar cloud environments, Oracle/MySQL/SQL Server, and knowledge of

Qualifications

• Hands-on experience with enterprise J2EE/web applications and production support.
• Experience in Spring, Spring Boot, Microservices and cloud technologies.
• Experience with PCF or similar cloud environments.
• Strong troubleshooting and debugging skills in SAAS environments.
• Experience in production monitoring, data analysis, and client communications across multiple locations.
• Ability to lead teams and coordinate offshore/onsite efforts.
• Exposure to Kanban and ticket-based support models.

Responsibilities

• Hands on enterprise level J2EE web app development and production support.
• Lead and mentor teams across multiple locations.
• Perform production monitoring, error analysis and client communications.
• Provide guidance and drive issues to resolution with cross-team coordination.
• Support SAAS products and manage deployment and connectivity issues.

Skills

Java 1.8

Spring Boot

Microservices

SAAS

Cloud

Splunk/ELK

New Relic

Tools

Oracle

MySQL

SQL Server

HTML

JavaScript

Kafka

Job description

Role - Sr Technical Lead (PRODUCTION SUPPORT)

Remote

Primary Skills/expertise (MANDATORY)

• Java 1.8, Spring Boot, Microservices, SAAS Products, Experience on cloud, log aggregator tool (Splunk/ELK Stack), Newrelic APM tool,

Preferred skills/expertise (MANDATORY)

• Oracle, MySQL, SQL server, HTML, JavaScript, Kafka

Good to Have Skills (MANDATORY)

• Python, Unix Commands, SaaS Products

Role & Responsibilities

• Hands on enterprise level J2EE based web application development and support
• Hands on experience in Spring / Spring Boot / Microservices/ Cloud technologies
• Experience on Pivotal Cloud Foundry (PCF) environment
• Experience in troubleshooting and debugging skills.
• Experience in support role with numerous SAAS solutions, activities such as production monitoring of data, error analysis, client correspondence (both electronic and phone) as well as deep dive investigation of issues stemming from failures.
• Lead team at multiple locations
• Experience in offshore production monitoring management model
• Provide guidance, assistance and mentoring support to junior team members
• Maintain ownership of issues until resolution, drive other teams as needed, set customer expectations accordingly.
• Good presentation skills
• Excellent communication skills, work with different stakeholders including customers
• Experience in kanban and ticket-based model.

Technical Skills:

• Minimum of 10-12 years production monitoring experience within Java Web/Enterprise projects;
• Experience with Spring / Spring Boot /Microservices/ Cloud technologies
• Experience in supporting SAAS Products and working with vendor.
• Experience with Spring and other Java frameworks / open source libraries;
• Experience with Spring Security and SSO solutions;
• Experience with database applications such as Oracle, MySql and ORM tools;
• Experience providing sizing and scalability recommendations and solving connectivity and deployment issues;
• Experience using kanban methodology and production support ticket based model.
• Experience in using python script & Unix commands
• Experience in using Newrelic & Splunk