Japanese-Speaking Corporate Account & Logistics Specialist

Humina Resource; California; On-site; USD 43,000 - 45,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Humina Resource in Rancho Dominguez, CA is seeking an Account Specialist / Customer Service Representative to manage three Japanese-speaking corporate accounts and coordinate logistics. After training, you’ll be the main contact for customer support and warehouse operations, balancing office and operational duties.

The role requires Japanese language proficiency, basic English, and Excel skills; you’ll work Monday–Friday, 8:30 AM–5:30 PM, with occasional overtime during holidays.

Qualifications

• Professional-level Japanese language proficiency.
• Basic English communication skills.
• Basic Excel skills (formulas required; VLOOKUP/XLOOKUP experience is a plus).
• Comfortable using computers and general office software.
• Ability to lift up to 20 lbs.
• Detail‑oriented, organized, and dependable.

Responsibilities

• Manage assigned corporate customer accounts.
• Respond to customer inquiries and provide exceptional customer service.
• Coordinate with vendors and transportation companies.
• Communicate with headquarters in Japan.
• Coordinate with internal departments to ensure smooth operations.
• Update and maintain internal operating systems.
• Assist with process improvements and operational support.
• Process shipping and receiving orders.
• Coordinate import/export forwarding procedures.
• Prepare shipping documents for domestic and international shipments.
• Generate shipping lists and operational reports.
• Monitor inventory movements and inventory accuracy.
• Perform picking, packing, labeling, and other warehouse support duties as needed.

Skills

Japanese language proficiency

English proficiency

Excel

Computer skills

Physical ability to lift 20 lbs

Job description

Humina Resource in Rancho Dominguez, CA is seeking an Account Specialist / Customer Service Representative to manage three Japanese-speaking corporate accounts and coordinate logistics. After training, you’ll be the main contact for customer support and warehouse operations, balancing office and operational duties.

The role requires Japanese language proficiency, basic English, and Excel skills; you’ll work Monday–Friday, 8:30 AM–5:30 PM, with occasional overtime during holidays.