Japanese Bilingual Employee Benefits Account Coordinator (Remote)

Advantage Technical; Frisco (TX); Remote; USD 45,000 - 65,000; Full time

Job summary

An established industry player is seeking a Japanese Bilingual Employee Benefits Account Coordinator to enhance client satisfaction through effective account management and communication. This role requires fluency in Japanese and a strong background in employee benefits, ensuring smooth interactions between clients and insurance representatives. The ideal candidate will thrive in a fast-paced environment, showcasing exceptional customer service and analytical skills. Join a dynamic team dedicated to providing top-notch service and fostering strong relationships with clients and carriers alike. This is a fantastic opportunity to grow in a supportive and collaborative setting.

Benefits

Medical Insurance

Dental Insurance

Life Insurance

Paid Time Off

401k with Matching

Paid Vacations

Paid Holidays

Qualifications

• 1+ years in Employee Benefits within insurance brokerage.
• Active Life and Health insurance license required.
• Fluent in Japanese, both spoken and written.

Responsibilities

• Coordinate client eligibility requests and manage accounts.
• Liaise between insurance companies and clients for claims.
• Prepare materials for open enrollment and proposals.

Skills

Japanese Fluency

Customer Service Skills

Analytical Abilities

Microsoft Office Proficiency

Education

Life and Health Insurance License

Employee Benefits Experience

Tools

Benefits Administration Systems

Online Portals

Job description

Job Title: Japanese Bilingual Employee Benefits Account Coordinator

Location: Remote

Work Hours: 8am - 5pm (Can be flexible)

Classification: Non Exempt, Full-Time, Direct Hire

A global commercial insurance broker is seeking a Japanese Bilingual Employee Benefits Account Coordinator. This role focuses on ensuring client satisfaction by managing assigned business accounts and working closely with both insurance carrier representatives and an account manager.

Responsibilities:

Coordinate client eligibility requests via various online portals and benefits administration systems.

Serve as a liaison between insurance companies, providers, and employees to address claims, billing, and eligibility issues.

Obtain and present quotes from carriers, crafting insurance proposals for both prospective and current clients.

Prepare materials for open enrollment, including employee benefits booklets and application forms.

Provide outstanding customer service, resolving inquiries and issues efficiently.

Develop and maintain strong relationships with clients, carriers, and internal teams.

Deliver high-quality work, demonstrating professionalism and responsiveness at all times.

Perform additional duties as needed to support the team.

Qualifications:

Required: One or more years of Employee Benefits experience within an insurance brokerage.

Required: Active Life and Health insurance license.

Required: Fluency in Japanese (speaking, reading, and writing).

Proficient in Microsoft Office (Excel, PowerPoint, Outlook).

Strong customer service skills, with a focus on client satisfaction.

Excellent mathematical and analytical abilities.

Benefits:

Medical/Dental/Life, PTO, Paid Vacations, Paid Holidays, and 401k with matching

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About Advantage Technical

With company roots going back over 30 years, Advantage Technical is an engineering and information technology services company and a national leader in the provision of technical resources today. These services include Staff Augmentation, Direct Placement, Project Resourcing and Outsourcing - delivered from 40 key market locations, by over 3500 specialized contractors, to over 500 clients across North America. Advantage Technical is a Best of Staffing Diamond Award winner for both Clients and Talent. For more information about the industries and services offered by Advantage Technical, please visit AdvantageTechnical.com.

Advantage Technical is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Advantage Technical is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.