Japanese IT company is currently looking for a DX Manager / Senior DX Manager (TX)
Key Responsibilities:
This position is responsible for leading digital transformation initiatives for clients across the Americas, with a focus on strategic consulting, solution delivery, and business development. The ideal candidate will possess strong client-facing skills, a deep understanding of digital technologies, and the ability to drive innovation and value creation, particularly for clients affiliated with Japanese enterprises.
Essential Job Functions:
Client Engagement & Strategy Development
- Collaborate with client executives (CxO level) to understand business goals, challenges, and transformation needs.
- Develop and present compelling digital strategy proposals that align with client objectives, ensuring quality, timeline, and budget considerations
Project Leadership & Delivery
- Serve as the accountable lead for assigned projects, overseeing end-to-end delivery including advisory services, technical implementation, user adoption, and training.
- Ensure transparent communication of project status, risks, and outcomes to internal and external stakeholders.
Solution Development & Innovation
- Analyze client business needs and identify opportunities for digital transformation initiatives.
- Design, develop, and deliver repeatable digital solutions and consulting offerings.
- Develop proof-of-concept applications, AI solutions, dashboards, and internal tools to enhance service offerings.
- Support solution implementation, testing, user adoption, and change management activities.
Business Development & Partnerships
- Identify and pursue new business opportunities, expand service footprint, and foster strategic partnerships to enhance client value and market presence.
Skills & Qualifications:
- Minimum 7 years of experience in roles related to digital transformation, including consulting, project management, technology-driven sales, or solution delivery.
- Hands-on experience with enterprise cloud services and/or business applications used in corporate environments.
- Proven track record in managing large-scale, complex projects within enterprise settings.
- Ability to operate effectively in multilingual and multicultural environments; must be fluent in English and capable of delivering professional services to enterprise clients.
- Strong collaboration, communication, and interpersonal skills, with the ability to work across teams and stakeholders
Preferred Qualifications:
Expertise in one or more of the following technology solutions:
- Microsoft Cloud Services: M365 (Teams, SharePoint, Outlook), Power Platform (Power Apps, Power Automate), Power BI, Fabric, Dynamics 365, Azure (Data & AI, PaaS).
- Generative AI Solutions: Copilot, ChatGPT Enterprise, Gemini, and other enterprise-grade AI tools.
- Modern IT Tools for Mid-sized Enterprises: ServiceNow, CRM platforms, and open-source software.
- Data & AI Platforms: Databricks, Microsoft Fabric, Snowflake, and related analytics ecosystems.
- Software Development & IT Management Tools: DevOps platforms, project management software, and IT governance tools.
Experience in solution implementation or change management across the following business domains:
- Employee productivity, collaboration, IT tools training, and user adoption.
- Customer engagement, marketing, sales, and service operations.
- Business process optimization and workflow automation.
- Innovation management, product/service development, and knowledge sharing.
Additional preferred qualifications:
- Understanding of Japanese corporate operations and business culture in the Americas market.
- Industry knowledge of home building, real estate, financial reporting, construction.
- Experience in delivering enterprise projects with hybrid teams, including near-shore and off-shore collaboration.
Certifications Preferred:
- Project Management Professional (PMP)
Language Requirements:
- English: Proficient
- Japanese: Proficient
Japanese language skills are needed for communication with a strategic client.
Other:
- This role requires business travel of up to 50% (domestic and international).
- May be required to work beyond normal business hours including weekend and holiday, or to travel for business when necessary.