Janitorial Zone Manager

KBS - Kellermeyer Bergensons Services, LLC; Greenville (NC); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Life Insurance

Short Term Disability

Long Term Disability

Supplemental Health Insurance

401k plan with match

Pet Insurance

PerkSpot Discount Program

Job summary

Kellermeyer Bergensons Services (KBS) has an immediate full-time opportunity to join our operations team as a Zone Manager in ENTER HERE. This role involves managing customer and vendor relationships across assigned accounts, ensuring audits are completed, maintaining supplies, and coordinating delivery plans with vendors.

The position requires strong leadership, oversight of compliance standards, and the ability to respond to service calls promptly.

Qualifications

• 3 years of management experience in janitorial/building maintenance/service industry, or exterior services, or restaurant industry.

Responsibilities

• Manage customer and vendor relationships for assigned accounts within zone.
• Conduct monthly/quarterly visits with customer district/regional management to ensure satisfaction.
• Visit accounts as scheduled and complete audits or reports.
• Ensure buildings are stocked and equipped; respond to service calls within 2 hours.
• Create/deliver delivery plans; source and schedule vendors.

Skills

People management

Customer relationship management

Budget/financial awareness

Project management

Staff hiring/training

Compliance knowledge (OSHA, state/fed)

Job description

Zone Manager

Kellermeyer Bergensons Services (KBS) has an immediate full-time opportunity to join our operations team as a Zone Manager in ENTER HERE. If you enjoy working in a fast-paced environment that is ever-changing, like problem solving, and creating a safe workplace, then this is the job for you!

About KBS

Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals—including retail, industrial and logistics, healthcare, education, manufacturing, and more- maintain clean, efficient and welcoming spaces that support their operations. As we continue to grow, we're looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service.

You will be delivering one of the following services for your designated zone area customers, building janitorial, maintenance services, exterior landscaping delivery, or restaurant and restaurant equipment cleaning.

The work schedule is a regular workday schedule with the occasional overnight travel (pending your territory).

Responsibilities

• Manages the customer and vendor relationship for assigned accounts within zone.
• Perform monthly/ quarterly visits with customer district and regional management to ensure customer satisfaction and relationship.
• Visit accounts as prescribed in portfolio and review and or complete audits and submit.
• Ensure buildings are properly supplied, and equipped, while maintaining response to service calls, emails, or queries within 2 hours.
• Create and maintain delivery plans, as well as source and schedule vendors.
• Submit project dates to the head office by date required.
• Provide backup crew work in emergency situations.

Requirements For Our Zone Manager

• 3 years of management experience with 3-years in a janitorial or building maintenance/service industry, or exterior services, or restaurant industry, preferred.
• Maintain ongoing knowledge of all compliance standards (OSHA, State/ Federal, and KBS).
• Experience in maintaining or supporting staffing levels in support of defined budgets, crews, and customer relations.
• Ability to analyze area profit and loss (P&L) statements to ensure expenses are within budget.
• Ability to understand project management and related project planning, while communicating any changes and progress.
• Ability to develop and maintain professional relationships with each client and ensure the best service levels in accordance with the contract.
• Ability to manage staff employment cycle: Hire, train, manage performance including disciplinary actions and terminations.
• Background Check and Drug Test Required

What’s In It for You?

As a full-time KBS employee (30+ hours per week) you may qualify for benefits including medical, dental, vision, prescription drugs, and more!

• Paid Time Off
• Paid Holidays
• Life Insurance
• Short Term Disability - Employer paid
• Long Term Disability
• Supplemental Health Insurance (E.G., Accident)
• 401k plan with a match or Non-qualified Deferred Compensation Plan
• Pet Insurance
• PerkSpot Discount Program - discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics

KBS considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual's status in any group or class protected by applicable federal, state, or local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and law.

We participate in the E-Verify program administered by the U.S. Department of Homeland Security