Janitorial Zone Manager

Kellermeyer Bergensons Services, LLC; Bentonville (AR); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Life Insurance

Short Term Disability

Long Term Disability

Supplemental Health Insurance

401k plan with a match

Pet Insurance

PerkSpot Discount Program

Job summary

Kellermeyer Bergensons Services (KBS) seeks a Zone Manager to lead operations across a designated zone in the United States. The role focuses on building janitorial, maintenance, exterior services, or restaurant cleaning, with a regular work schedule and occasional overnight travel.

As Zone Manager, you will manage customer and vendor relationships, ensure service quality, and coordinate staffing while upholding safety and compliance standards.

Qualifications

• 3 years of management experience within janitorial/building maintenance or exterior services preferred.
• Knowledge of OSHA, state/federal compliance standards.
• Experience maintaining staffing levels to support budgeted crews and customer relations.
• Ability to analyze area P&L and keep expenses within budget.
• Ability to manage projects and communicate changes and progress.
• Ability to build professional client relationships and ensure service levels per contract.
• Experience hiring, training, managing performance, and handling disciplinary actions.

Responsibilities

• Manage customer and vendor relationships for assigned accounts within zone.
• Perform monthly/quarterly visits with customer management to ensure satisfaction.
• Visit accounts, review/audit as needed, and submit findings.
• Ensure buildings are properly supplied and respond to service calls within 2 hours.
• Create/deliver delivery plans and source/schedule vendors.
• Submit project dates to head office by required dates.
• Provide backup crew in emergencies.

Skills

People management

Budget management

P&L analysis

Project management

Job description

Zone Manager

Kellermeyer Bergensons Services (KBS) has an immediate full-time opportunity to join our operations team as a Zone Manager in ENTER HERE.If you enjoy working in a fast-paced environment that is ever-changing, like problem solving, and creating a safe workplace, then this is the job for you!

About KBS

Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals—including retail, industrial and logistics, healthcare, education, manufacturing, and more—maintain clean, efficient and welcoming spaces that support their operations. As we continue to grow, we’re looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service.

You will be delivering one of the following services for your designated zone area customers, building janitorial, maintenance services, exterior landscaping delivery, or restaurant and restaurant equipment cleaning.

The work schedule is a regular workday schedule with the occasional overnight travel (pending your territory).

As a Zone Manager the following duties and responsibilities will be a part of this opportunity, but are not limited to them:

• Manages the customer and vendor relationship for assigned accounts within zone.
• Perform monthly/ quarterly visits with customer district and regional management to ensure customer satisfaction and relationship.
• Visit accounts as prescribed in portfolio and review and or complete audits and submit.
• Ensure buildings are properly supplied, and equipped, while maintaining response to service calls, emails, or queries within 2 hours.
• Create and maintain delivery plans, as well as source and schedule vendors.
• Submit project dates to the head office by date required.
• Provide backup crew work in emergency situations.

Requirements for our Zone Manager:

• 3 years of management experience with 3-years in a janitorial or building maintenance/service industry, or exterior services, or restaurant industry, preferred.
• Maintain ongoing knowledge of all compliance standards (OSHA, State/ Federal, and KBS).
• Experience in maintaining or supporting staffing levels in support of defined budgets, crews, and customer relations.
• Ability to analyze area profit and loss (P&L) statements to ensure expenses are within budget.
• Ability to understand project management and related project planning, while communicating any changes and progress.
• Ability to develop and maintain professional relationships with each client and ensure the best service levels in accordance with the contract.
• Ability to manage staff employment cycle: Hire, train, manage performance including disciplinary actions and terminations.
• Background Check and Drug Test Required

What’s In It for You?

As a full-time KBS employee (30+ hours per week) you may qualify for benefits including medical, dental, vision, prescription drugs, and more!

• Paid Time Off
• Paid Holidays
• Life Insurance
• Short Term Disability – Employer paid
• Long Term Disability
• Supplemental Health Insurance (E.G., Accident)
• 401k plan with a match or Non-qualified Deferred Compensation Plan
• Pet Insurance
• PerkSpot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics

KBS considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual's status in any group or class protected by applicable federal, state, or local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and law.

We participate in the E-Verify program administered by the U.S. Department of Homeland Security