Janitorial Supervisor Macys Summit Mall AKRON

Bluechip Pros; Akron (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

BlueChip Pros is seeking a Janitorial Supervisor for Macy's Summit Mall in Akron to oversee daily cleaning operations and ensure high standards of cleanliness. The role focuses on directing staff, enforcing safety practices, and coordinating resources with management to meet client expectations.

The ideal candidate will supervise, train, and evaluate team performance, maintain equipment, and ensure adherence to quality control measures in a fast-paced commercial environment.

Qualifications

• Supervise, organize and review the work of lower level staff.
• Knowledge of operations, services and activities of a commercial cleaning program.
• Communicate clearly and concisely, both orally and in writing.
• Experience with QA programs and safety procedures.

Responsibilities

• Plan, prioritize, assign, supervise and review the daily work of staff.
• Establish schedules, work goals and methods for providing cleaning services; identify resource needs; allocate resources accordingly.
• Maintain a motivational and supportive working environment for staff.
• Utilize QA Program to quantify personnel performance.
• Communication with management to coordinate tasks and solicit feedback on area of responsibility.
• Follow-through on all requests for routine and non-routine tasks.
• Specifically responsible for proper use of products and equipment.
• Perform other duties as assigned by Account Manager or Operations Manager (e.g., floor care).

Skills

Staff supervision

Safety training

Communication

Equipment operation

Job description

Janitorial Supervisor Macys Summit Mall AKRON

Akron, OH, USA

Job Description

Posted Thursday, August 13, 2026 at 4:0 AM

Blue Chip Pros is a leading commercial cleaning business dedicated to the highest standards of quality and integrity. We specialize in customizing our services to your facility's needs. Our clients include commercial office buildings, banks, schools, corporate headquarters, branch offices, industrial facilities, medical facilities as well as major department store chains located throughout the United States.

PRIMARY PURPOSE

To lead, oversee, and review the daily work of staff responsible for providing cleaning services for assigned buildings/facilities to ensure clean, orderly and attractive conditions; and to perform a variety of technical tasks relative to assigned area of responsibility.

ESSENTIAL RESPONSIBILITIES:

• Ensure that new employees are properly oriented and are aware of performance requirements.
• Plan, prioritize, assign, supervise and review the daily work of staff.
• Establish schedules, work goals and methods for providing cleaning services; identify resource needs; review needs with appropriate management staff; allocate resources accordingly – utilizing staff input.
• Maintain a motivational and supportive working environment for staff.
• Implement and support customer service goals.
• Utilization of Q.A. Program to quantify personnel performance.
• Utilization of Blue Chips’ training and safety information to ensure employee safety and compliance through continued training.
• Communication with management to coordinate tasks and solicit feedback on specific needs related to area of responsibility.
• Develop and maintain a sense of urgency and follow-through related to correcting customer service issues.
• Follow-through on all requests for all routine and non-routine tasks.
• Specifically responsible for proper use of products and equipment.

Performs other duties as assigned or directed by Account Manager or Operations Manager (this could include, but is not limited to, floor care – stripping and waxing floors, extraction and bonneting of carpets, auto scrub and buffing of floors).

QUALIFICATIONS

Knowledge of :

Operations, services and activities of a commercial cleaning program.

Methods, procedures, materials and equipment used in commercial cleaning.

The use of toxic and non-toxic chemicals (per MSDS sheets).

Ability to:

Supervise, organize and review the work of lower level staff.

Operate powered and non-powered janitorial equipment.

Make minor repairs to commercial cleaning equipment.

Communicate clearly and concisely, both orally and in writing.

Establish and maintain effective working relationships with those contacted in the course of work including clients/customers and the general public.

Apply skills and knowledge necessary to:

• Make sound decisions
• Effectively interact and communication with others

Maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include the following:

• Walking, standing or sitting for extended periods of time
• Operating powered and non-powered equipment
• Bending, stooping, kneeling and lifting

#IND123

BlueChip is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

If accommodations are needed during the application process, please contact [e-mail].