JANITORIAL SUPERVISOR

ESFM® USA; Rockville (VA); On-site; USD 50,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance / AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

ESFM USA is seeking a Janitorial Supervisor in Rockville, VA to oversee custodial services for assigned contracts. You will supervise staff, ensure schedules meet contract requirements, and coordinate with clients to meet expectations.

The role emphasizes strong organizational skills, customer service, and the ability to manage multiple priorities in a facilities environment. This positions offers full-time hours with comprehensive benefits.

Qualifications

• Minimum of five to ten years of recent experience in supervisory roles over custodial staff.
• Strong organizational and planning skills with attention to detail.
• Ability to work under pressure and manage multiple priorities.
• Excellent customer service skills.
• High school education or equivalent preferred; bilingual English/Spanish preferred.

Responsibilities

• Allocate work and supervise custodial staff across assigned areas.
• Create schedules to maintain staffing levels per contract.
• Approve vacation time, overtime and timecards.
• Train custodians on equipment.
• Coordinate with client management and resolve concerns.
• Inspect quality and institute corrective measures.
• Monitor supplies and ensure equipment is in working condition.

Skills

Staff supervision

Planning & organization

Customer service

Facilities management

Night/day cleaning knowledge

Bilingual English/Spanish

Education

High school education or equivalent

Job description

Position Title

JANITORIAL SUPERVISOR

Location

Rockville, VA

Salary

$50,000 - $52,000

Other Forms of Compensation

None

ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE). ESFM self‑performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services. This self‑performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil & gas and manufacturing markets.

Job Summary

The Janitorial Supervisor is responsible for the supervision, inspection, and control of all custodial and related services associated within assigned contract. Specific responsibilities for the custodial manager will be determined by client expectations and at the discretion of the Director of Operations.

Essential Functions & Responsibilities

• Allocate work responsibilities among subordinates, supervise and coordinate activities of assigned areas (common areas, service hallways, food court, etc.).
• Know contract requirements, create schedules to maintain appropriately skilled staffing levels to satisfy those schedules.
• Approve vacation time, overtime and timecards.
• Train custodians on work‑related equipment.
• Supervise, motivate, discipline, and evaluate staff.

Supervisory Responsibilities

• Coordinate with customer management representatives on all matters relating to services performed.
• Resolve clients’ concerns and perform inspections for satisfactory job performance.
• Meet periodically with subordinates to review status and institute corrective measures for deficiencies.
• Monitor supply use inventory.
• Ensure all equipment in working condition.
• Perform additional duties as required, including hands‑on cleaning if required.

Requirements

• Strong organizational and planning skills, responsiveness, attention to detail and excellent follow‑through.
• Ability to work effectively under pressure and manage multiple priorities.
• Demonstrate excellent customer service skills.
• Minimum of five to ten years of recent experience in supervisory roles over custodial and related employees in major facilities.
• General hands‑on knowledge of routine nightly and daytime facility cleaning and related services.
• Work hours mostly weekdays with occasional evenings, weekends and on‑call for emergencies.
• High school education or equivalent preferred; bilingual English/Spanish preferred.

Benefits

• Medical
• Dental
• Vision
• Life Insurance / AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed remotely, information is available on the company website.

Equal Opportunity Statement

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Eurest Services maintains a drug‑free workplace.