Janitorial Project Manager

ABM Industries; Houston (TX); On-site; USD 65,000 - 100,000; Full time

Job summary

ABM Industries is seeking a Janitorial Project Manager in Houston, TX to oversee daily facility operations, lead teams, and maintain strong client partnerships. The role emphasizes safety, continuous improvement, and adherence to contract requirements.

You will coach staff, manage staffing and onboarding, and ensure service quality across janitorial and related services. A customer-focused leader with strong communication is essential.

Qualifications

• 4-5 years of experience in facility, operations, or project management.

Responsibilities

• Oversee day-to-day operations at assigned facilities and ensure service excellence.
• Serve as primary liaison between ABM and client partners to maintain strong client relationships.
• Lead and support frontline employees and supervisors to foster engagement and accountability.
• Coach and mentor staff to drive performance, growth, and policy compliance.
• Assist in staffing levels, onboarding, and conduct evaluations with HR.
• Act as the primary client contact and build professional relationships with property management teams.
• Ensure services meet or exceed contract terms and address client feedback promptly.
• Promote additional services and identify opportunities to increase billable work.
• Oversee janitorial, parking, and maintenance operations as applicable.
• Ensure compliance with ABM processes, safety standards, and quality programs.
• Conduct time studies, site inspections, and implement continuous improvement strategies.
• Coordinate special projects and support new processes and technology implementation.
• Prepare, review, and submit operational and financial reports and cost analyses.
• Identify cost-saving initiatives and support vendor/contractor management.
• Develop and deliver employee training focused on safety and operations.
• Promote a strong safety culture and OSHA compliance.

Skills

Project management

Leadership

Customer service

Verbal and written communication

Interpersonal skills

Time management

Multitasking

Budget oversight

Cost control

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office Suite

Job description

The Janitorial Project Manager is responsible for overseeing day-to-day operations at assigned facilities (campus, warehouse, office building or airport), ensuring service excellence, staff development, operational efficiency, and strong client relationships. This role serves as the primary liaison between ABM and client partners, delivering high-quality services in alignment with contract requirements while promoting a culture of safety, accountability, and continuous improvement.

Benefits: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Team Member Benefits | Staff & Management

Lead and support frontline employees and supervisors; foster a culture of engagement, accountability, and teamwork.

Coach and mentor staff to drive performance, professional growth, and compliance with ABM and client policies.

Recommend staffing levels, assist in hiring and onboarding, and conduct evaluations in partnership with HR.

Act as the primary contact for clients; build and maintain strong, professional relationships with property management teams and stakeholders.

Ensure services meet or exceed contract terms, address client feedback, and resolve complaints promptly.

Promote additional services and identify growth opportunities to increase billable work.

Oversee daily operations of facility services, including janitorial, parking, and maintenance as applicable.

Ensure compliance with all ABM processes, safety standards, and quality programs.

Conduct time studies, site inspections, and implement continuous improvement strategies to optimize performance.

Coordinate special projects and support implementation of new processes and technologies.

Prepare, review, and submit operational and financial reports, budgets, payroll records, and cost analysis.

Identify cost-saving initiatives and support vendor/contractor management.

Develop and deliver employee training programs focused on safety, operations, and customer service.

Promote a strong safety culture and ensure adherence to OSHA regulations and company policies.

Administer disciplinary actions in accordance with company guidelines.

• 4-5 years of experience in facility, operations, or project management with at least 1-2 years of supervisory experience.
• Strong customer service, leadership, and interpersonal skills.
• Solid business acumen including budget oversight and cost control.
• Proficiency in Microsoft Office Suite and other job-related technologies.
• Strong verbal and written communication skills.
• Ability to manage multiple projects and respond to urgent client needs, including occasional evening/weekend hours.

Preferred

• Bilingual (Spanish/English) a plus.
• Bachelor's degree or equivalent experience.
• Experience working in union environments.
• Familiarity with different systems required.