Janitorial Operations Supervisor

ABM Industries; Duncan (SC); On-site; USD 50,000 - 61,000; Full time

Job summary

ABM Industries is seeking an Operations Supervisor for janitorial services in Duncan, SC. The role oversees day-to-day operations, ensures contract compliance, and maintains client satisfaction.

The supervisor leads staff, conducts site inspections, and manages staffing, labor costs, and safety adherence. The position requires 3+ years in janitorial or facilities management, strong customer service, and the ability to travel between sites.

Qualifications

• GMP / clean room experience strongly preferred.
• High school diploma or GED required; additional education preferred.
• 3+ years in janitorial/facility services or building maintenance management.
• Experience managing employees in a service-based or operations role.
• Strong customer service and relationship-management skills.
• Ability to lead teams, multitask and work in a fast-paced environment.
• Proficient in scheduling, reporting, and basic computer apps.
• Bilingual English/Spanish preferred in some locations.
• Valid driver’s license and ability to travel between sites.

Responsibilities

• Manage and maintain strong client relationships as the main contact for the account.
• Oversee daily janitorial operations per contract specifications.
• Supervise, train, and support janitorial staff including scheduling and coaching.
• Conduct regular site inspections for quality, safety, and compliance.
• Address client inquiries and service requests promptly.
• Coordinate staffing needs including hiring and onboarding.
• Monitor labor hours, equipment usage, and supplies to control costs.
• Ensure compliance with company policies, OSHA standards, and local regulations.
• Prepare reports and communicate updates to management as needed.
• Support contract renewals and continuous improvement initiatives.

Skills

3+ years janitorial management

People management

Team leadership

Scheduling & reporting

Customer service

Bilingual English/Spanish

Driver's license

GMP / clean room experience

Fast-paced environment

Education

High school diploma or GED

Job description

The Janitorial Operations Supervisor

is responsible for overseeing day-to-day janitorial operations for this account while ensuring exceptional service delivery, customer satisfaction, and contract compliance.

Shift: Primarily 3rd.

Compensation: $55,000.00 annual salary (US Dollars)

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Team Member Benefits | Staff & Management

Responsibilities

• Manage and maintain strong client relationships, acting as the main point of contact for assigned account
• Oversee daily janitorial operations, ensuring all services are delivered according to contract specifications
• Supervise, train, and support janitorial staff, including scheduling, performance management, and coaching
• Conduct regular site inspections to ensure quality standards, safety requirements, and compliance are met
• Address client inquiries, service requests, and concerns in a timely and professional manner
• Coordinate staffing needs, including hiring, onboarding, and coverage for call-outs or absences
• Monitor labor hours, equipment usage, and supply inventory to manage costs and support budget goals
• Ensure compliance with company policies, OSHA standards, and local/state regulations
• Prepare reports, document service levels, and communicate updates to management as needed
• Support contract renewals, service enhancements, and continuous improvement initiatives

Qualifications

• GMP / clean room experience strongly preferred
• High school diploma or GED required; additional education preferred
• 3+ years of experience in janitorial, facility services, or building maintenance management
• Prior experience managing employees in a service-based or operations environment
• Strong customer service and relationship-management skills
• Ability to lead teams, multitask, and work in a fast-paced environment
• Proficiency with scheduling, reporting, and basic computer applications
• Bilingual (English/Spanish) preferred in some locations
• Valid driver's license and ability to travel between sites, as required

Physical & Work Requirements

Ability to walk job sites, stand for extended periods, and occasionally lift up to 25-40 lbs