Bilingual Janitorial Operations Manager

Allied Universal; Richmond (VA); On-site; USD 45,000 - 65,000; Full time

Job summary

Allied Universal in Richmond, VA is seeking a Janitorial Housekeeping Manager to oversee day-to-day operations at an assigned site. You will supervise staff, manage scheduling and payroll, and ensure high-quality cleaning services while building strong client and employee relationships.

The role requires bilingual Spanish/English abilities, solid facility-management experience, and the ability to work a flexible schedule.

Qualifications

• Bi-lingual Spanish/English (read, write and speak).
• 6 months of experience of business management/operations/supervisory experience in facilities or client focused sites. Preferred but not required.
• Excellent computer skills: Excel, Word, and PowerPoint
• Communications skills verbal and Written
• Management experience, specifically for a union environment. Preferred but not required.
• Ability to work a flex schedule (different on call times daily)
• Minimum of 2 years management experience, cleaning experience. Preferred but not required.
• Experience in the janitorial industry and/or the ability to be trained in the janitorial industry.

Responsibilities

• Supervise the day to day janitorial operations of an assigned Customer Site.
• Manage a team of janitorial staff with scheduling, payroll, and training
• Ensure the Client Site is provided with high quality janitorial services
• Build and maintain effective relationships with both customers and employees.
• Handle any escalated issues or situations appropriately.
• Assure that employee grievances are heard and resolved.
• Manage uniforms, equipment, supplies and vehicles utilized at the account(s). Maintaining appropriate inventories and meeting customer/company requirements.
• Take a proactive role in communicating with Customer and meeting their needs; meet regularly, listen to issues, provide expertise and solutions. Ensure complete customer satisfaction.
• Enforce Allied Universal policies as outlined in the handbooks, handouts and on the company portal.

Skills

Bilingual Spanish/English

Facilities/operations experience

Team leadership

Flex schedule

Payroll & scheduling

Communication skills

Union environment experience

On-site supervision

Tools

Excel

Word

PowerPoint

Job description

Allied Universal in Richmond, VA is seeking a Janitorial Housekeeping Manager to oversee day-to-day operations at an assigned site. You will supervise staff, manage scheduling and payroll, and ensure high-quality cleaning services while building strong client and employee relationships.

The role requires bilingual Spanish/English abilities, solid facility-management experience, and the ability to work a flexible schedule.