Janitorial Lobby Attendant - CdA Resort

CDA Resort; Coeur d'Alene (ID); Hybrid; USD 12,000 - 18,000; Part time

Benefits offered by this job

Employee meals

Free parking

Uniforms provided

Hotel discounts

Local business discounts

Employee benefits

Job summary

Coeur d’Alene Resort is seeking a part-time seasonal Lobby Attendant to keep the lobby welcoming, clean, and organized and to provide exceptional guest service. This role acts as a first point of contact for guests and supports front desk operations in a high‑volume resort environment.

You will greet guests, maintain clean public areas including restrooms, assist with inquiries, and coordinate with departments to ensure smooth operations during May‑September.

Qualifications

• Proactive hospitality and guest-focused approach.
• Ability to stay calm in busy environments.
• Willingness to assist guests with inquiries and directions.

Responsibilities

• Greet guests warmly and provide directional assistance throughout the resort.
• Maintain cleanliness and presentation of the lobby, entrances and restrooms.
• Assist guests with general inquiries and resort services.
• Coordinate with Front Desk, Bell Services, Housekeeping and Security as needed.
• Monitor lobby for safety and maintenance issues and report promptly.
• Support crowd flow during peak check‑in/check‑out and events.
• Distribute maps, set up signage, and restock materials.
• Uphold resort standards of professionalism, hospitality, appearance and cleanliness.

Skills

Guest service

Detail oriented

Hospitality mindset

Communication

Job description

About Coeur d’Alene Resort:

Our resort prides itself on impeccable cleanliness and guest satisfaction. We are looking for a responsible and detail-oriented janitor to oversee the Lobby and ensure all areas meet our high standards.

The Role:

The Lobby Attendant is responsible for maintaining a welcoming, clean, and organized lobby environment while delivering exceptional guest service. This role serves as a first point of contact for guests and plays a key role in creating a positive first and last impression of the resort.

This is a part-time seasonal role, May-September, mid-shift

Key Responsibilities:

• Greet guests warmly and provide directional assistance throughout the resort

• Maintain cleanliness and presentation of the lobby, entrances, and adjacent public areas to include restrooms.

• Assist guests with general inquiries, amenities information, and resort services

• Coordinate with Front Desk, Bell Services, Housekeeping, and Security as needed

• Monitor lobby activity and report safety or maintenance concerns promptly

• Support crowd flow during peak check-in/check-out times and special events

• Assist with light logistical tasks (e.g., distributing maps, setting up signage, restocking materials)

• Uphold resort standards for professionalism, hospitality, appearance and cleanliness.

What We’re Looking For:

• Demonstrate proactive hospitality and anticipate guest needs

• Handle guest concerns courteously and escalated issues appropriately

• Maintain a calm, friendly demeanor in high-traffic or high-pressure situations

Physical Requirements:

• Ability to stand and walk for extended periods (15,000 - 20,000 steps per shift)
• Ability to regularly lift 20lbs and up to 50lbs as needed.
• Ability to work indoors and outdoors as needed.

Why Join Us:

• Connect with a key team in maintaining the resort’s reputation for excellence

• Work in a beautiful resort environment with a supportive culture

• Access to resort-wide employee benefits and perks

Benefits & Compensation

Daily Perks:

• Employee meals

• Free parking

• Uniforms provided with in-house laundry service

• 20% discount at all resort restaurants

• 10% discount at participating local businesses

• Free daily cruises (subject to availability)

• Discounted room and golf rates

Health & Wellness:

• Medical, dental, vision, and life insurance (available to full-time employees after 60 days)

• Access to an on-site clinic exclusive to resort employees with benefit coverage

• Flexible reimbursement plan

Retirement:

• 401(k) plan with 50% match up to 4% contribution (eligibility begins at age 21 after 60 days of employment)

Paid Time Off:

• After 6 months: 7 days

• After 1 year: 10 days

• After 2-4 years: 15 days

• After 5+ years: 20 days

Holiday Pay:

• Time and a half for hours worked on Thanksgiving and Christmas