Janitorial Lead

Spokane Club; Spokane (WA); On-site; USD 27,552 - 30,307; Full time

Job summary

The Spokane Club in Spokane, WA is seeking a Full-Time Janitorial Supervisor to coordinate and oversee the daily work of janitorial staff, including overnight shift coverage. You will ensure high cleaning standards, schedule staff, and coach team members to deliver premium service to members and guests.

Responsibilities include supervising activities, training new workers, addressing issues, and collaborating with department heads to maintain a clean, safe, and welcoming environment throughout

Qualifications

• Two or more years’ experience in supervision in janitorial or housekeeping.
• High school diploma or GED; Associate degree in business management or facilities management preferred.
• Flexibility to work overnights, weekends, and day shifts as needed.
• Highly visible, member-facing role requiring professionalism and excellent customer service.
• Ability to lead people and achieve positive results through others.

Responsibilities

• Lead janitorial staff and assist in supervisory duties as needed by the Manager.
• Cross-train in Housekeeping to provide coverage as needed.
• Monitor club facilities for cleanliness and safety, reporting issues promptly.
• Conduct staff meetings and supervise activities of workers in janitorial services.
• Communicate with other department heads to ensure tasks are completed properly.
• Inspect work to ensure standards and specifications are met.
• Participate in creating quality assurance programs and recommend improvements.
• Train new workers and participate in staffing decisions.
• Represent the club to members in athletic facilities and handle complaints professionally.
• Assist in locker room duties as needed.
• Follow regulatory and safety requirements and perform basic janitorial tasks.

Skills

Leadership

Staff supervision

Communication

Problem-solving

Education

High school diploma or GED

Associate degree in business/facilities management preferred

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Spokane, WA, US

8 days ago Requisition ID: 1174

Salary Range: $20.00 To $22.00 Hourly

Department: Janitorial

Position reports to: Housekeeping & Janitorial Manager

FLSA Status: Non-Exempt

Job Summary

Assists Housekeeping & Janitorial Manager with coordinating, planning, and overseeing the work activities of all janitorial staff including overnight staff. Is responsible for staffing so that each facility has daily maintenance routines completed while maintaining high quality standards.

This is a dual role working as a janitor performing cleaning and maintenance functions, while supervising other janitorial staff, overseeing their work, resolving employee issues through problem resolution, coaching and mentoring, and performance management.

Job Responsibilities

• Lead for janitorial staff and assists in supervisory duties as needed by Housekeeping & Janitorial Manager. This may include hiring, firing, disciplinary actions, evaluations, scheduling, timecard management.
• May cover for Housekeeping Lead as needed, so cross-training in Housekeeping is required
• Proactively serves as the eyes and ears of the Club by continuously monitoring the Club and Athletic buildings for cleanliness, identifying maintenance and housekeeping concerns, and taking appropriate action or reporting issues to ensure a clean, safe, and welcoming environment.
• Conducting staff meetings as needed.
• Coordinates and supervises activities of workers engaged in janitorial services.
• Communicate with other department heads ensuring all work assignments are done appropriately.
• Inspects work performed to ensure conformance to specifications and established standards.
• Works with manager to create a quality assurance program and make recommendations to improve and consistently deliver on best-in-class services.
• Trains new workers, recommends personnel actions, such as hires and discharges, to ensure proper staffing.
• Acts as a Club representative to members in the athletic facility, assists in handling member complaints with professionalism.
• Assists in locker room as needed
• Follows all regulatory and safety requirements
• Performs basic janitorial services throughout the facility.
• Consistently identify and resolve cleanliness issues.

Qualifications

• Two or more years’ experience in supervision in janitorial or housekeeping required.
• Highschool Diploma or GED; Associate degree in business management or facilities management preferred
• Flexibility to work overnights, weekends, and day shifts as needed.
• This is a highly visible, member-facing position that requires constant professionalism and excellent customer service.
• Proactive and able to identify issues with cleanliness or equipment issues and resolving the issues without directive.
• Requires leadership and a demonstrated ability to lead people and get positive results through others.
• Quality orientation and attention to detail.
• Problem analysis and resolution.
• Strong interpersonal and communication skills.
• Positive attitude; takes pride and ownership in job
• Customer-service orientation to create an atmosphere of genuine care for members and guests and to provide a high level of personalized service.
• Can-do, pro-active attitude; vibrant and engaging personality
• Ability to think and act quickly, problem-solve, and perform effectively under pressure while maintaining a professional, helpful, and poised demeanor.

Required Physical Abilities

• Manual dexterity and ability to operate heavy equipment such as floor waxers; electric floor scrubbers; extractors and commercial grade carpet shampoo equipment
• Climb ladders and work several feet off the ground as in cleaning chandeliers and vacuuming tall drapery
• Lift and transfer up to 50 pounds of unbalanced weight frequently for garbage removal and walk up/down a sloped surface to the dumpster
• Bend and reach overhead to move items to clean and to stock towels and to remove soiled towels
• Clean stairs and stairwells
• Push and pull equipment such as vacuum cleaners, floor waxers, floor scrubbers, carpet shampoo equipment for extended periods of time
• Work while standing and walking for most of shift
• Apply pressure while cleaning such as pumice stone toilets and urinals
• Move heavy furniture, equipment, and supplies