Janitorial Area Manager - Oklahoma City

CSI International; Oklahoma City (OK); Hybrid; USD 51,000 - 69,000; Full time

Job summary

CSI International Inc. in Oklahoma City, OK, is hiring a Full Time Manager to lead our janitorial team on site, oversee budgets and quality control, and ensure customer expectations are met.

You will recruit and train staff, assign shifts, monitor timekeeping, perform regular inspections, handle customer concerns, enforce safety policies, and report to HR as needed while maintaining high integrity and service standards.

Qualifications

• Minimum 2 years progressively increasing management experience in the janitorial industry required.
• Satisfactory knowledge of building maintenance: restroom sanitation, office cleaning, carpet care, hard floor care, equipment operation and maintenance, chemical knowledge, MSDS and safety.
• Ability to meet deadlines and make sound decisions in stressful situations.
• Excellent verbal and written communication skills.
• Strong organizational skills.
• Able to multi-task.
• High integrity and discretion.

Responsibilities

• Budgets, P&L statements, quality control, staffing, training, work assignments and timecards.
• Complete regular quality control inspections with Site Supervisor and/or customer.
• Determine necessary staffing levels to satisfy Scope of Work while remaining within budget.
• Manage and train the janitorial staff in the building.
• Designate shift and area work assignments.
• Respond quickly and appropriately to customer concerns or complaints; ensure closure on issues.
• Onboard and set-up training for new employees; hands-on training and job shadowing.
• Train by example: perform the duties of a janitor while they shadow you.
• Manage employee relations or performance issues; report to management or HR.
• Identify and communicate the need for special project work to management.
• Review employee timekeeping and complete payroll documents.
• Respond to calls when needed.
• Enforce all safety policies and procedures; report and investigate accidents.
• Complete training courses as required.

Skills

Management experience

Attention to detail

Organizational skills

Communication skills

Multi-tasking

Job description

Full Time Manager Oklahoma City, OK, US

3 days ago Requisition ID: 12031

Salary: $60,000.00 Annually

Who We Are:

CSI International Inc, founded in 1989, provides integrated building services to clients in real estate, property management, pharmaceuticals, telecommunications, higher education, manufacturing, and insurance. Throughout CSI International Inc.'s constant growth and evolution, our primary goal - exceeding our clients' expectations - has remained unchanged. Because of this, we enjoy an incomparable reputation for cost-effective solutions with responsive services with uncompromising quality.

What you’ll be doing:

We are looking for an experienced Janitorial Area Manager to manage and support the work activities performed by our janitorial staff. The A rea Manager has operational accountability for their assigned account; they must manage and train their team and inspect the building regularly to ensure customer expectations are met or exceeded .

• Responsible for: budgets, P & L statements, quality control, staffing, training, work assignments and timecards.
• Complete regular quality control inspections with Site Supervisor and/or customer.
• Determine necessary staffing levels to satisfy Scope of Work while remaining within budget.
• Manage and train the work of the janitorial staff in the building.
• Designate shift and area work assignments.
• Respond quickly and appropriately to all customer concerns or complaints; take full responsibility to ensure the customer receives closure on all issues and inquiries.
• Onboard and set-up training for all new employees (including hands-on training; job shadowing; etc.).
• Train by example: perform the duties of a janitor while they shadow you.
• Manage any employee relations or performance issues quickly and appropriately; Document and report to management or HR.
• Identify and communicate the need for any special project work to management.
• Review employee timekeeping to ensure compliance with timekeeping rule and complete payroll documents to ensure all employee time is paid correctly.
• Respond to calls whenever needed.
• Enforce all safety policies and procedures; immediately report and investigate accidents.
• Complete training courses as required.
• Minimum 2 years progressively increasing management experience in the janitorial industry required.
• A satisfactory working knowledge of all major areas of building maintenance, including: restroom sanitation, office cleaning, carpet care, hard floor care, equipment operation and maintenance, chemical knowledge, MSDS and safety.
• Ability to meet deadlines and make sound decisions in stressful situations.
• Excellent attention to detail.
• Excellent verbal and written communication skills.
• Strong organizational skills.
• Able to multi-task.
• Ability to show judgment and to work independently.
• High integrity and discretion required.

***CSI International, Inc. is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it’s about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.

***Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of CSI International, Inc. to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. CSI International, Inc. also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process.