Janitorial Area Manager - MN Retail District

LE001 Sizemore, Inc.; Minnesota; Hybrid; USD 70,000 - 100,000; Full time

Job summary

Sizemore, Inc. is seeking an Area Manager to oversee operations and drive performance across a region. You will report to the District Manager and ensure compliance with company standards while maintaining strong internal and external communication.

Responsibilities include leading crews, managing staffing and budgets, and upholding safety and quality. The role emphasizes coaching leadership, cross‑functional collaboration, and adherence to Sizemore’s core values.

Qualifications

• High School graduate or equivalent.
• Knowledge of large scale janitorial/service methods and supplies.
• Prior management experience.
• Customer service experience.
• Experience in diverse, multi-cultural environment.
• Professional written and oral communication.
• Bilingual in Spanish and English.
• Motivational and coaching leadership style.
• Ability to work independently with minimal supervision.

Responsibilities

• Communicates professionally and provides excellent service to clients and employees.
• Manage accounts within district, ensuring contract scope and policy adherence.
• Ensure quality work across stores within scope.
• Train and manage work crews at various locations.
• Maintain staffing, including advertising, training, budgeting, scheduling.
• Coordinate and track workflows, schedules, projects.
• Maintain labor budget and quality standards.
• Inspect accounts and log data with supporting photos.
• Ensure supplies and equipment are available for locations.
• Promote safety and proper use of equipment.
• Assist with daily cleaning duties when needed.
• Oversee new hire paperwork and I-9 accuracy.
• Ensure compliance with company policies and state/federal laws.
• Handle employee terminations and investigations when required.
• Drive a culture of improvement and efficiency.
• Adhere to Sizemore policies and procedures.

Skills

Customer service

Leadership

Bilingual (Spanish/English)

Microsoft Office (Word/Excel)

Coaching leadership style

Communication skills

Problem solving

Time management

Education

High School diploma or equivalent

Ability to work with diverse teams

Tools

Microsoft Office

I9 forms/compliance tracking

Job description

Are you looking to join a dynamic team that values hard work, dedication, and a positive attitude? If so, we have the perfect opportunity for you! We are currently seeking talented individuals to join our team in a variety of positions including manufacturing, janitorial, security, and fulfillment centers. With competitive salaries, comprehensive benefits packages, and opportunities for growth and advancement, this is the perfect chance to take your career to the next level. Don't wait -

Job Summary

The Area Manager will be responsible for responsible for performing successful operations related duties under the direct supervision of the District Manager. The Area Manager is responsible for developing, overseeing, monitor development of progression performance over a specified region, assuring compliance with company standards; ensuring excellent internal and external communication skills to maintain superior support and services. Responsibilities also include working with all levels within a fast-paced and deadline-driven organization. It will be essential that the Area Manager supports and integrates Sizemore’s core values of Flexibility, Improvement, Reliability, Safety and Teamwork into the daily performance of assigned responsibilities.

Responsibilities

• Communicates in a professional manner and provides excellent service to clients and employees.
• Provide high level of customer service and account management to stores in an assigned district, taking all action necessary to ensure completion of required work, according to contract scope, company policy and direction of District Manager.
• Ensures that quality work is being performed at all levels in all stores within their scope.
• Effectively manage and train work crews assigned to various locations.
• Take all actions necessary to keep proper staffing, including but not limited to advertising, training, budgeting, scheduling.
• Moves equipment and helps complete projects as needed.
• Coordinates and tracks work flow, schedules, and projects.
• Maintain labor budget, quality standards, and customer quality standards for account retention.
• Regularly inspect assigned accounts and creates checkpoints using eHub with meaningful information and pictures to support the data included.
• Ensure that all needed supplies and necessary equipment are available and in working condition for assigned store locations.
• Actively promotes and personally observes safety and security procedures, and proper usage of equipment and materials.
• Assist when necessary in the completion of daily cleaning duties; fill in as necessary when short handed.
• Obtains Employee ID Number prior to a new employee starting.
• Oversee the completion and timely submission of all new hire employee paperwork (and compliance required documents), including an accurate I9 form.
• Knowledgeable in the Company’s policies.
• Ensures compliance and adherence to state and federal laws, and company policies.
• Manages progressive discipline/termination of all employees under his/her supervision.
• Reports to HR promptly all terminations of employment and provide accurate reasons for those.
• Assists HR with investigations, including but not limited to serious investigations regarding harassment, discrimination and retaliation complaints; safety related complaints or issues; general liability and worker’s compensations claims.
• Drives a culture of constant improvement, identifying and implementing changes to increase productivity and efficiency of service.
• Enforces Sizemore’s policies and procedures as needed.
• Additional duties assigned, as necessary.

Qualifications

• High School graduate or equivalent.
• Knowledge of the standard methods, equipment, and supplies used in large scale janitorial activities of the service.
• Prior management experience.
• Customer service experience.
• Experience working in diverse, multi-cultural environment.
• Professional written and oral communication.
• Bilingual in Spanish and English.
• Excellent customer service skills.
• Must understand how to motivate and provide supportive leadership (this would include practicing a “coaching” style of management that utilizes collaborative and team directed approaches to managing employees).
• Ability to work with various departments and foster teamwork.
• Ability to work independently with minimal supervision in a fact paced work environment.
• Ability to adapt to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
• Skills in database management and record keeping.
• Ability to identify and resolve problems in a timely manner.
• Ability to gather and analyze information skillfully.
• Demonstrate resourcefulness and initiative in dealing with operations challenges.
• High degree of professionalism and commitment to confidentiality.
• Ability to multi-task and effectively prioritize among competing responsibilities.
• Proficient at Microsoft Office, including Word and Excel and ability to quickly become proficient in other required software.
• Ability to drive a truck and trailer (non-commercial).
• Demonstrate a commitment to service and professionalism through appropriate conduct and demeanor.
• Possess patience, tact, enthusiasm as well as diplomacy when dealing with any person no matter the circumstances.
• Possess initiative and sound judgement in evaluating and reacting to situations.
• Ability to multitask and work under pressure in potentially stressful and time sensitive situations.
• Possess problem-solving skills with high attention to detail, including the ability to prioritize.
• Ability to work with minimum supervision, read/comprehend detailed instructions and process information with accuracy and clarity.
• Must be at least 18 years of age.

Working Conditions

May require to work more than 40 hours per week, including weekends and holidays. Position requires not only normal working hours, but also being on call anytime if a problem arises. Ability to work nights, early morning or weekend hours and to travel locations to meet with employees and customers. Majority of work will be performed in a climate-controlled building. Prolonged sitting at a desk Minimal travel to customer locations.

Conditions of Employment

Sizemore provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, pregnancy, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Continued employment is dependent upon: Ability to pass a criminal background, a clean MVR check (if driving), and employment verification. Ability to pass a pre-employment and random employment drug screens. The duties and responsibilities listed herein are not necessarily all inclusive and others may be assigned. Sizemore, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. As a job seeker, we recognize you may have numerous employment opportunities. We are grateful you are considering joining our family business. If you are looking to join a company that is as passionate about its family values as it is about allowing you to learn, grow, and achieve your full potential, then