Janitorial Account Manager (Bilingual)

4M Building Solutions; St. Louis (MO); On-site; USD 54,000 - 66,000; Full time

Job summary

A leading facility services provider in St. Louis is looking for an Account Manager to oversee client accounts and ensure high service standards. The ideal candidate will have at least 3 years of experience in facility services management and strong project management skills. Responsibilities include supervising team members, maintaining client relationships, and ensuring safety compliance. The position offers a salary of $60,000 and operates Monday to Friday, 2:00 PM to 10:30 PM.

Qualifications

• 3+ years in facility services management or equivalent experience.
• Ability to manage multiple projects simultaneously.
• Strong communication skills in verbal and written forms.

Responsibilities

• Supervise, coach, and train Team Members.
• Develop rapport with the client as the single point of contact.
• Plan and prepare work schedules for Team Members.
• Implement the Operational Playbook of 4M.
• Maintain accurate building/facility records.
• Promote a safe work environment.

Skills

Facility services management

Project management

Effective communication

Results-driven

Microsoft Office proficiency

Team leadership

Problem-solving

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Annual Salary: $60,000

Hours: 2:00pm to 10:30pm Monday‑Friday (hours could vary)

Bilingual required.

Overview

4M is growing and that means we need to grow our family of Team Members. We’re looking for energetic and highly motivated individuals who want to be part of a winning team. If you are detail‑oriented, flexible, and have reliable transportation, we should talk.

Job Description

As the single point of contact within a major account, the Account Manager is the face of 4M Building Solutions to our client. The Account Manager takes ownership of the account to ensure we are meeting and exceeding the client’s expectations.

Responsibilities

• Supervise, coach and train Team Members
• Develop rapport with the client contact and become the single point of contact
• Plan and prepare Team Member work schedules
• Implement 4M Operational Playbook
• Maintain accurate building/facility records
• Promote a safe work environment

Qualifications

• 3+ years in facility services management or equivalent experience
• Ability to manage multiple projects at once
• Ability to communicate effectively in speech and writing
• Strong drive for results
• Sense of urgency
• Proficiency in Microsoft Word, Excel, PowerPoint and Outlook
• Ability to lead an operations team for a specific client
• Ability to analyze issues and create solutions

About 4M

Founded in 1978, 4M Building Solutions is a janitorial, housekeeping, cleaning, and disinfecting services company headquartered in St. Louis, MO. Supported by 8,000 associates, the company operates in 30+ states across the Midwest, Northeast and Southeast United States.

Reports To

Regional Manager