Bi-lingual Janitorial Account Manager

4M Building Solutions; Kansas City (KS); On-site; USD 47,000 - 63,000; Full time

Job summary

4M Building Solutions is seeking an Account Manager in the Kansas City area to be the single point of contact for a major client. You will take ownership of the account to ensure we meet and exceed client expectations.

Join a growing company with a culture focused on reliability, teamwork, and delivering high-quality janitorial and facilities services. The role requires supervision of team Members, relationship building with client contacts, and managing work schedules.

Qualifications

• 3+ years in facility services management or equivalent experience.
• Ability to manage multiple projects at once.
• Ability to communicate effectively in speech and writing.
• Strong drive for results.
• Sense of urgency.
• Able to use Microsoft Word, Excel, PowerPoint and Outlook.
• Ability to lead an operations team for a specific client.
• Ability to analyze issues and create solutions.

Responsibilities

• Supervising, coaching and training Team Members
• Develop rapport with the client contact and become the single point of contact
• Plan and prepare Team Member work schedules
• Implement 4M Operational Playbook
• Maintain accurate building/facility records
• Promote a safe work environment

Skills

Account management

Multi-project management

Communication skills

Result driven

Sense of urgency

Leadership

Issue analysis

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Annual Salary: $55,000
9:00am to 4:00pm with some evenings and weekends occasionally

Annual Salary: $55,000
9:00am to 4:00pm with some evenings and weekends occasionally

Overview

4M is growing and that means we need to grow our family of Team Members. We’re looking for Team Members that are energetic and highly motivated that want to be part of a winning team. If you are detail-oriented, flexible and have reliable transportation, we should talk.

Job Description

As the single point of contact within a major account, our Account Manager is the face of 4M Building Solutions to our client. Our Account Managers take ownership of their account to ensure we are meeting and exceeding our clients’ expectations.

This is an exciting opportunity to grow with a growing company. Check out our culture video to learn more about us at: https://youtu.be/8v14pCRDRlA

Responsibilities

• Supervising, coaching and training Team Members


• Develop rapport with the client contact and become the single point of contact


• Plan and prepare Team Member work schedules


• Implement 4M Operational Playbook


• Maintain accurate building/facility records


• Promote a safe work environment

Qualifications

• 3+ years in facility services management or equivalent experience


• Ability to manage multiple projects at once


• Ability to communicate effectively in speech and writing


• Strong drive for results


• Sense of urgency


• Able to use Microsoft Word, Excel, PowerPoint and Outlook


• Ability to lead an operations team for a specific client


• Ability to analyze issues and create solutions

About 4M:

Founded in 1978, 4M Building Solutions is a janitorial, housekeeping, cleaning, and disinfecting services company headquartered in St. Louis, MO. Supported by 8,000 associates, the company operates in 30+ states across the Midwest, Northeast and southeastern United States.

Reports To: Regional Manager