Janitorial Account Manager

SEJ Services, LLC; Denison (TX); On-site; USD 43,000 - 58,000; Full time

Benefits offered by this job

DailyPay

401(k)

Paid Time Off

Job summary

SEJ Services, LLC is seeking an Account Manager to oversee daily janitorial operations across an assigned portfolio. You will hire, onboard, train, and coach staff, ensuring high-quality service and safety compliance.

You will serve as the primary contact for client leadership, conduct regular walkthroughs, and resolve issues quickly and professionally while managing labor and payroll budgets and exploring growth opportunities for additional services.

Qualifications

• Must be able to pass background check and drug screen.
• Experience managing hourly labor in a service environment preferred; janitorial or facility services a plus.
• Strong leadership and accountability skills with ability to train and coach staff.
• Willing to work full-time on a flexible schedule across shifts.
• Hands-on ability to perform operational tasks as needed (cleaning duties listed).
• Commitment to safety policies, PPE requirements, and safe work practices.
• Excellent communication and basic computer/mobile system skills.
• Ability to manage multiple priorities with urgency and customer service focus.
• Ability to lift up to 50 lbs and perform physical janitorial tasks.

Responsibilities

• Own all daily janitorial operations across assigned portfolio and ensure quality and safety standards.
• Hire, onboard, train, develop, coach, and manage staff performance; maintain a stable workforce.
• Serve as primary client contact, conduct walkthroughs and meetings, resolve issues promptly.
• Own labor, scheduling, payroll, supply ordering, and employee recognition budgets.
• Identify and sell additional service opportunities and implement process improvements.

Skills

People leadership

Customer service

Scheduling & payroll

Safety compliance

Communication

Organization

Physical endurance

Job description

SEJ Services, LLC is a privately owned commercial janitorial services company operating across 9 states in the Southeast. SEJ’s culture has been nationally recognized as a Top Workplace from 2022–2026! SEJ provides cleaning services for office, medical, industrial, manufacturing, and educational facilities.

Job Skills / Requirements

• Position Title: Account Manager
• Compensation: $50,000
• Headcount Responsibility: Approximately 7 employees for 1st, 2nd, 3rd shifts

Success Profile

SEJ is looking for an individual who thrives in a high-energy, fast-paced environment. The right candidate brings a strong sense of ownership and accountability, experience managing hourly labor in a service-based industry, and the ability to solve problems quickly and effectively.

Key Responsibilities

• Operations: Own all daily janitorial operations across assigned portfolio, ensure all services meet quality and safety expectations, conduct inspections and safety audits, and monitor inventory and supply ordering
• Leadership: Hire, onboard, train, develop, and coach assigned employees. Manage staff performance, including discipline and terminations as needed, while building and maintaining a stable, safe, and reliable workforce
• Customer Service: Serve as primary point of contact for client leadership, including regular walkthroughs and meetings, and resolving issues quickly and professionally
• Financial: Own labor, scheduling, payroll, supply ordering, and employee appreciation budgets
• Growth: Identify and sell additional service opportunities (tag work) and ensure successful execution. Develop and implement process improvements to strengthen overall performance

Qualifications

• Background & Work Authorization: Must be able to successfully complete a background check, drug screen and meet all hiring requirements
• Experience: Prior experience managing hourly labor in a service environment preferred; janitorial or facility services experience a plus
• Leadership: Positive attitude with the ability to accept feedback, lead teams, and hold employees accountable
• Flexibility: Must be willing to work a full-time flexible schedule across shifts as business needs require
• Hands-On Support: Willing and able to step into any role and perform operational tasks when needed, including trash removal, vacuuming and carpet cleaning, sweeping and mopping hard surface floors, cleaning restrooms, sanitizing high-touch surfaces, spot cleaning glass, dusting, restocking supplies, and stripping and waxing VCT.
• Safety: Commitment to maintaining a safe work environment and enforcing company safety policies, procedures, and PPE requirements
• Communication & Technology: Strong communication skills and proficiency with basic computer and mobile systems
• Organization: Able to manage multiple priorities with a strong sense of urgency and customer service focus
• Physical Requirements: Ability to lift up to 50 lbs and perform physical duties associated with janitorial operations, including standing, walking, bending, reaching, and remaining active throughout the shift.
• Quarterly bonus opportunity based on personal scorecard results
• Commission opportunities available for additional service sales
• Paid Time Off
• Medical, Dental, Vision, Life & Short/Long Term Disability Insurance
• 401(k)
• High performers in this role will have the opportunity to grow within the Company
• Access to DailyPay, allowing access to earned wages prior to payday

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, 401K/403b Plan, DailyPay

This is a Full-Time position1st Shift, Fexible scheduling to accommodate all shifts.