Jailer

City-of-Springdale,-A; Springdale (AR); On-site; USD 34,000 - 46,000; Full time

Job summary

City of Springdale is seeking an attentive jailer to perform hourly checks, manage prisoners, and book in non-violent prisoners. Responsibilities include taking fingerprints and mugshots, completing incident reports, and answering citizen inquiries at the police department.

You will assist officers with prisoner interactions, enter release data, and follow department policy for sick calls and emergencies. Strong confidentiality and multi-tasking skills are essential.

Qualifications

• High school diploma or GED plus training or college courses and 7–11 months of related experience.
• Must possess a valid Arkansas Driver’s License and Jail Standards Certification; ACIC Level I or CJIS Certification.
• Proficient with a PC, office equipment and jail systems; able to learn security equipment.
• Ability to communicate effectively and maintain confidentiality in sensitive matters.

Responsibilities

• Perform hourly jail checks and manage prisoners, including booking non-violent prisoners and issuing fingerprints and mugshots.
• Complete incident reports over the phone and from walk-ins; file reports as required.
• Provide information and answer questions from citizens seeking assistance at the police department.
• Assist officers with prisoner interactions and release data entry into required systems.
• Notify shift supervisor of prisoner complaints, equipment issues, or emergencies; perform additional duties as assigned.
• Handle daily sick calls and ensure medical checks for prisoners in a timely manner; maintain professionalism and confidentiality.

Skills

Communication

Multitasking

Interpersonal skills

Attention to detail

Professionalism

Education

High School Diploma or GED

Arkansas Driver’s License

ACIC Level I or CJIS Certification

Job description

The incumbent is responsible to perform hourly jail checks, manage prisoners, and book in non-violent prisoners. Complete incident reports both over the phone and from walk ins. Provide information and answer questions from citizens that call or come to the police department seeking assistance. Perform all related work necessary and carry out specific assignments as directed and serve arrest warrants as required.

Safety/Security Sensitive Designation:

• Provide good customer service to both internal and external customers; maintain positive and effective working relationships with other City employees (especially members of their own team), and have regular and reliable attendance that is non-disruptive.
• Perform hourly jail checks.
• Manage prisoner phone use, medication, visitation, etc.
• Complete prisoner intake; book in non-violent prisoners, take fingerprints, mugshots, and complete required paperwork and data entry in an accurate and timely manner.
• Enter prisoner release data into required system(s) in an accurate and timely manner.
• Assist officers with prisoner interactions.
• Complete incident reports over the phone as required.
• Complete incident reports from citizens that come to the station to file reports.
• Per department policy, perform daily sick calls and have prisoners with complaining of illness or injury checked by competent medical personnel in a timely manner.10. Notify the shift commander or ranking supervisor in charge of all prisoner complaints, issues with prisoners, any equipment issues, or of any emergency involving the facility or prisoners.
• Serve arrest warrants as required or assigned.
• Perform other duties as required or assigned.

• High school diploma or GED plus specialized training and/or additional college courses and 7-11 months of related experience and/or training; or equivalent combination of education and experience.
• Must possess a valid Arkansas Driver’s License and Jail Standards Certification; ACIC Level I or CJIS Certification.
• Must be proficient in the use of a personal computer, standard office equipment and standard jail equipment.
• Be proficient in or ability to become proficient in the use of specialized security equipment.
• Ability to utilize both internal and external resources to obtain information and data necessary to carry out routine assignments and special projects.
• Must have ability to establish and maintain effective working relationships with management and staff.
• Must maintain a high degree of professionalism and confidentiality when dealing with sensitive and confidential matters.
• Ability to multi-task and work independently with minimal supervision.
• Must possess the ability to communicate effectively both orally and written often under adverse conditions, possess good judgment, good powers of observation and memory.
• Ability to learn and perform technical processes to ensure workflow within the department.
• Ability to learn and interpret a variety of city, county, state and federal laws.
• Ability to utilize both internal and external resources to obtain information and data necessary to carry out routine assignments and special projects.
• Must be able to withstand a complete background investigation, polygraph examination and credit history report and in addition, must complete a physical and mental evaluation as part of the pre-employment requirements.
• Must not have a criminal record of any kind and before selection into this position, must be able to withstand a complete background investigation, polygraph examination and credit history report and in addition, must complete a physical, mental evaluation, and drug screening as part of the employment requirements within the first thirty days after hiring date.

Must be able to pass FBI criminal background fingerprint check and have the ability to comply with state and federal requirements for criminal justice information security standards and obtain necessary certifications.