Jailer

City of Springdale, AR; Springdale (AR); On-site; USD 34,000 - 42,000; Full time

Job summary

City of Springdale, AR is seeking a Jail Clerk/Corrections Assistant to perform hourly jail checks, manage prisoners, and book in non-violent prisoners. The role requires handling fingerprints, mugshots, and accurate documentation, plus responding to citizen questions at the police department.

Applicants must have a high school diploma or GED with additional training, a valid Arkansas driver’s license, and Jail Standards or CJIS/ACIC certifications.

Qualifications

• Must have high school diploma or GED and related training or coursework.
• Must obtain Jail Standards Certification and valid Arkansas Driver’s License.
• CJIS/ACIC certification or the ability to obtain them.
• Ability to learn and interpret city/state/federal laws and procedures.

Responsibilities

• Perform hourly jail checks and manage prisoners.
• Book in non-violent prisoners, take fingerprints and mugshots, and complete required paperwork.
• Complete incident reports over the phone and from walk-ins.
• Assist officers with prisoner interactions and information requests from the public.
• Maintain confidentiality and professionalism in all dealings.

Skills

Attention to detail

Communication

Multi-tasking

Professionalism

Confidentiality

Education

High school diploma or GED

Specialized training / college courses

Tools

ACIC Level I

CJIS Certification

Job description

The incumbent is responsible to perform hourly jail checks, manage prisoners, and book in non-violent prisoners. Complete incident reports both over the phone and from walk ins. Provide information and answer questions from citizens that call or come to the police department seeking assistance. Perform all related work necessary and carry out specific assignments as directed and serve arrest warrants as required.

Safety/Security Sensitive Designation:

• Provide good customer service to both internal and external customers; maintain positive and effective working relationships with other City employees (especially members of their own team), and have regular and reliable attendance that is non-disruptive.
• Perform hourly jail checks.
• Manage prisoner phone use, medication, visitation, etc.
• Complete prisoner intake; book in non-violent prisoners, take fingerprints, mugshots, and complete required paperwork and data entry in an accurate and timely manner.
• Enter prisoner release data into required system(s) in an accurate and timely manner.
• Assist officers with prisoner interactions.
• Complete incident reports over the phone as required.
• Complete incident reports from citizens that come to the station to file reports.
• Per department policy, perform daily sick calls and have prisoners with complaining of illness or injury checked by competent medical personnel in a timely manner.10. Notify the shift commander or ranking supervisor in charge of all prisoner complaints, issues with prisoners, any equipment issues, or of any emergency involving the facility or prisoners.
• Serve arrest warrants as required or assigned.
• Perform other duties as required or assigned.

• High school diploma or GED plus specialized training and/or additional college courses and 7-11 months of related experience and/or training; or equivalent combination of education and experience.
• Must possess a valid Arkansas Driver’s License and Jail Standards Certification; ACIC Level I or CJIS Certification.
• Must be proficient in the use of a personal computer, standard office equipment and standard jail equipment.
• Be proficient in or ability to become proficient in the use of specialized security equipment.
• Ability to utilize both internal and external resources to obtain information and data necessary to carry out routine assignments and special projects.
• Must have ability to establish and maintain effective working relationships with management and staff.
• Must maintain a high degree of professionalism and confidentiality when dealing with sensitive and confidential matters.
• Ability to multi-task and work independently with minimal supervision.
• Must possess the ability to communicate effectively both orally and written often under adverse conditions, possess good judgment, good powers of observation and memory.
• Ability to learn and perform technical processes to ensure workflow within the department.
• Ability to learn and interpret a variety of city, county, state and federal laws.
• Ability to utilize both internal and external resources to obtain information and data necessary to carry out routine assignments and special projects.
• Must be able to withstand a complete background investigation, polygraph examination and credit history report and in addition, must complete a physical and mental evaluation as part of the pre-employment requirements.
• Must not have a criminal record of any kind and before selection into this position, must be able to withstand a complete background investigation, polygraph examination and credit history report and in addition, must complete a physical, mental evaluation, and drug screening as part of the employment requirements within the first thirty days after hiring date.

Must be able to pass FBI criminal background fingerprint check and have the ability to comply with state and federal requirements for criminal justice information security standards and obtain necessary certifications.