IVR Architect - REMOTE

PTP; United States; Remote; USD 70,000 - 125,000; Full time

Job summary

PTP, a fast-growing system integrator, is seeking a Senior IVR Architect to design and deliver Customer Experience solutions. The role focuses on understanding clients' needs, leading development teams, and ensuring high-quality delivery. Candidates should have extensive experience in IVR technologies and strong leadership skills.

Qualifications

• 3+ years of IVR development experience.
• 5+ years of J2EE or .NET development experience.
• 3+ years working with speech standards (VoiceXML, SRGS, MRCP, CCXML).

Responsibilities

• Work with customers to identify business and technical requirements.
• Architect solutions meeting business and technical requirements.
• Lead a team of 2-5 developers.

Skills

IVR development

J2EE development

.NET development

communication skills

team leadership

OOD

OOP

Design Patterns

Job description

3 weeks ago Be among the first 25 applicants

PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Senior IVR Architect to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.

Responsibilities

• Work with customers to identify business and technical requirements
• Architect solutions which meet business and technical requirements
• Lead a team of 2-5 developers
• Hands-on application development
• Work closely with Project Manager to ensure on-time, quality delivery
  
  

Requirements

• 3+ years of IVR development experience
• 5+ years of J2EE or .NET development experience
• 3+ years working with speech standards (VoiceXML, SRGS, MRCP, CCXML)
• 5+ years of Eclipse or similar IDE experience
• 2+ year of MVC based framework experience
• Expert in OOD, OOP and Design Patterns
• Excellent verbal and written communication skills
• Ability to lead a small team of developers
  
  

Salary is DOE and is extremely competitive.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  IT Services and IT Consulting

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