IVF Case Manager (LVN)

US Fertility; Los Gatos (CA); On-site; USD 55,000 - 62,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with match

Tuition assistance

Bonuses

Paid time off

Parental leave

Life and disability benefits

Fertility Discount

Job summary

US Fertility is seeking an IVF Case Manager (LVN) to join the Reproductive Science Center of the San Francisco Bay Area in Los Gatos, California, with weekend float to Menlo Park. The role offers 40 to 45 USD per hour, 8:30 AM – 5:00 PM, Monday–Friday, plus one weekend monthly and holidays.

You will manage IVF patient cases, coordinate pre-cycle testing, educate patients, and support physicians. Candidates must hold LVN licensure with CPR, consider Spanish a plus, have EMR experience and

Qualifications

• Current CPR certification required.
• Bilingual Spanish a plus.
• Experience with electronic medical records (EMR) and scheduling software.
• Ability to travel between local offices and work some weekends/holidays.

Responsibilities

• Complete Case Management of IVF patients.
• Map pre-cycle testing and education calendars.
• Educate patients on IVF and fertility preservation.
• Manage treatment protocols and next steps.
• Explain technologies/tests to aid patient decisions.
• Phone/portal triage of medical concerns.
• Chart in EMR and scheduling in the system.
• Assist physicians with procedures.
• Maintain positive teamwork and communication.

Skills

CPR Certification

Bilingual Spanish

EMR experience

Scheduling software

Strong communication

Education

Licensed LVN

Tools

EMR

Scheduling software

Job description

Build What Matters Most—Families, Futures, and Your Career

Enjoy meaningful work while contributing to an organization that changes lives every day. US Fertility, the nation’s leading partnership of physician‑led fertility practices, is redefining what it means to build a career in reproductive medicine.

Our team members choose to build their career home at US Fertility because of thehope we inspire in our patients, thelives we help bring into the world, and theculture of excellence we foster across our organization. We share a deep commitment to continuously improving the patient experience and advancing research and development in one of the most dynamic and impactful fields of medicine.

Through our national network of premier fertility centers—includingReproductive Science Center of the San Francisco Bay Area—we combine clinical expertise, scientific innovation, and compassionate care. The work we do building families offers purpose, challenge, and personal reward—and we’re just getting started.

Opportunity Overview

We have an immediate opening for a full‑time IVF Case Manager (LVN) to join our team at Reproductive Science Center of the San Francisco Bay Area in Los Gatos, California. This position will float to Menlo Park, California on weekends.

• Schedule: Monday through Friday, from 8:30 AM to 5:00 PM, one weekend per month and two to three holidays per year
• Compensation:$40 to $45 per hour (commensurate with experience)

This role provides the opportunity to grow within a nationally respected organization while remaining closely connected to the patients and teams you support every day.

How You’ll Contribute

At US Fertility, collaboration is fundamental to how we work. There is undeniable strength in numbers—and support is always within reach. Whether collaborating with more than200 highly respected physicians nationwideor partnering with colleagues who are passionate about solving meaningful problems, you’ll be surrounded by a team committed to shared success.

In this role, the IVF Case Manager (LVN)will:

• Complete Case Management of patients using IVF in their journey to build a family
• Mapping out pre‑cycle testing, projected treatment calendars and education schedules
• Patient Education, including the IVF/Fertility preservation process, genetic testing/screening, medication actions and patient self‑injection education
• Actively managing patient’s treatment protocols and next steps
• Explaining available technologies/tests to help the patient make treatment decisions
• Phone/portal triage of patient medical complaints and advice and/or action
• Charting in EMR and scheduling in electronic scheduling program
• Assisting physicians with procedures
• Positive interaction with all team members

What You’ll Bring

We’re looking for professionals who bring both technical skill and a deep sense of responsibility to the care experience—individuals who thrive in environments where excellence, empathy, and accountability matter.

Qualifications and Skills Include:

• Current CPR Certification required
• Bilingual Spanish a plus
• Computer literate. Experience with electronic medical records (EMR) and scheduling software preferred
• Ability to travel between local offices and work some regularly scheduled weekends and holidays
• Personal integrity, flexibility, self‑starter, organized, team player, diversity tolerance and excellent communication skills

More important than any single credential, however, is the right person. Team members who are most successful at US Fertility embrace our mission, live our values, and remain committed to continuous improvement—for themselves, their colleagues, and the patients we serve.

What We Offer

US Fertility is proud to provide a competitive, comprehensive benefits package designed to support our team members—professionally and personally—across all employment types.

Full‑Time Employees (30+ hours/week)

• Medical, dental, and vision insurance
• 401(k) with company match
• Tuition assistance and professional development support
• Performance‑based bonus opportunities
• Generous paid time off, paid holidays, and paid parental leave
• Life and disability benefits
• Fertility Discount Program
• Employee wellness and recognition programs

Part‑Time Employees

• 401(k) with company match
• Performance‑based bonus opportunities
• Employee wellness and recognition programs
• 401(k) with company match
• Employee wellness and recognition programs

Our Commitment to Inclusion and Opportunity

US Fertility and its network partners believe that a diverse workforce is essential to fulfilling our mission of expanding patient access to the highest standards of fertility care. We are committed to equitable and inclusive hiring practices that ensure our clinical and operational teams reflect and support the diverse communities and patients we serve.

Across our national footprint, US Fertility is a leader in offering clinical, administrative, and operational career opportunities at locations throughout the United States. We are equally committed to developing individual strengths, promoting from within, and supporting long‑term career growth.

This is a moment of growth, innovation, and impact. Take the next step in your career with US Fertility—and help shape the future of fertility care.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.